Doguy Kamara
Beltsville,MD
Summary
Ambitious, career-focused and Highly-motivated employee, anxious to obtain a cybersecurity professional entry-level position to help launch career while allowing organizations to build a stronger line of defense and achieving goals. Understand fundamental security principles and operations, network security and access controls to meet and exceed performance standards in the beginning roles. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Cybersecurity Professional
Isc2 Cybersecurity Certificate
10.2023 - Current
- Entry-level
- Understand fundamental security principles and operations, network security and access controls to meet and exceed performance standards.
Restaurant Owner
Ivo Restaurant
Lanham, MD
12.2013 - 05.2023
- Developed and implemented effective marketing strategies to increase restaurant sales.
- Established standards for quality control, customer service, health and safety regulations.
- Ensured compliance with all applicable laws, regulations and policies governing restaurants.
- Oversaw daily operations including staff scheduling, budgeting and inventory management.
- Managed cash flow by setting budgets for expenses such as labor cost, food cost, ensuring timely payment of bills and taxes as well as monitoring accounts receivable and payable records.
- Analyzed financial reports to identify areas of improvement or cost savings opportunities.
- Implemented operational procedures to maximize efficiency while minimizing costs.
- Negotiated contracts with vendors for food, equipment and supplies.
- Maintained relationships with suppliers and distributors in order to secure best deals on orders placed.
- Evaluated performance of employees regularly through performance reviews, coaching sessions and feedbacks from customers.
- Performed regular inspections of kitchen facilities to ensure cleanliness, safety requirements are met as well as adherence to health codes, regulations set by state, local government agencies .
- Monitored customer feedback to ensure satisfaction with menu items and services provided.
- Responded promptly to customer complaints or issues related to services or products.
- Created promotions and special events to attract customers and boost sales.
- Interviewed potential hires for front-of-house positions such as servers and bartenders.
- Hired, trained and motivated staff to fill all restaurant openings.
- Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
- Guided trainees to boost safety and inventory waste management to meet pre-established business thresholds for operation.
- Assisted staff by serving food and beverages or bussing tables.
- Coordinated catering services when requested by customers.
- Made weekly employee schedules, assigned work tasks and regularly checked quality and productivity of team members.
- Administered finances and led business operations by running payroll, making bank deposits and analyzing income and expenses to maintain cost-effective operations.
- Received and scheduled food and beverage deliveries, checking delivery contents to verify product quality and quantity.
- Promoted safe working conditions by monitoring safety procedures and equipment.
Help Desk Technician
Robert Half Technology
Washington, DC
06.2006 - 11.2013
- Provided technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
- Assisted in new hardware installation and software components.
- Performed troubleshooting to diagnose and resolve technical issues.
- Collaborated with IT team members to identify system requirements and resolve problems.
- Ensured compliance with established standards, policies, and procedures.
- Updated antivirus protection.
- Provided end-user training when needed.
- Identified recurring technical issues and provided solutions to prevent future incidents.
- Supported remote desktop connections for users requiring assistance offsite.
- Installed operating system updates as required by company policy.
- Managed user accounts including passwords resets, account creation and deletion.
- Repaired damaged cables or replaced defective components as necessary.
- Answered user inquiries to resolve computer software or hardware operation problems.
- Installed and performed minor repairs to hardware, software or peripheral equipment.
- Maintained positive working relationship with fellow staff and management.
- Maintained composure and patience in face of difficult customer situations, applying de-escalation techniques and positive customer support.
- Entered commands and observed system functioning to verify correct operations and detect errors.
- Maintained records of problems and remedial actions or installation activities.
Education
Associate of Science - MATH AND PHYSIC
NATIONAL SUPERIOR SCHOOL
IVORY COAST08.1993
Skills
Access Control
Business Continuity (BC) Concepts
Disaster recovery (DR) concepts
Incident Response (IR) Concepts
Network Security
Security Operations
Security Principles
Hardware and Software Repair
Troubleshooting Network Issues
System Configuration
Application Installations
Operations Management
Training and Development
Customer Engagement
Customer Service
Languages
French
Professional
Certification
- ISC2 CYBERSECURITY CERTIFICATE
- FOOD MANAGER CERTIFICATE
- ALCOHOL AWARNESS CERTIFICATE
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Each problem that I solved became a rule, which served afterwards to solve other problems.
Rene Descartes
Timeline
Cybersecurity Professional
Isc2 Cybersecurity Certificate
10.2023 - Current
Restaurant Owner
Ivo Restaurant
12.2013 - 05.2023
Help Desk Technician
Robert Half Technology
06.2006 - 11.2013
Associate of Science - MATH AND PHYSIC
NATIONAL SUPERIOR SCHOOL
- ISC2 CYBERSECURITY CERTIFICATE
- FOOD MANAGER CERTIFICATE
- ALCOHOL AWARNESS CERTIFICATE
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