Summary
Overview
Work History
Education
Skills
Timeline
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Dolce Mitchell

Phoenix,AZ

Summary

Professional culinary leader with strong expertise in kitchen operations and team management. Skilled in menu planning, food preparation, and maintaining high-quality standards. Known for fostering collaboration, adapting to changing needs, and consistently achieving results. Demonstrates proficiency in inventory management, health and safety compliance, and staff training. Dedicated to delivering highest quality customer service. Expert at succeeding in high pressure environments while remaining calm. Safety-minded when carefully following food handling regulations and procedures.

Overview

15
15
years of professional experience

Work History

Cook Shift Leader

Crossroads
12.2021 - 11.2024
  • Maintained a clean and organized workspace, adhering to health department standards for safety and sanitation.
  • Demonstrated exceptional multitasking abilities by overseeing multiple cooking stations simultaneously while maintaining quality control standards.
  • Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
  • Successfully managed inventory and reduced waste by carefully monitoring food usage and rotating stock.
  • Trained and mentored new cooks, resulting in increased productivity and improved teamwork within the kitchen staff.

Concession Stand Lead

Arizona State University, Tempe Campus
08.2019 - 10.2021
  • Streamlined inventory management for optimal product availability, reducing waste and increasing profitability.
  • Fostered a culture of continuous learning among staff through ongoing training sessions focused on various aspects of foodservice operations.
  • Resolved customer complaints promptly, fostering an atmosphere of trust and loyalty among patrons.
  • Managed cash transactions accurately, ensuring proper accounting of all sales proceeds.
  • Trained and supervised team members, improving overall productivity and performance.

Server

Outback Steakhouse
06.2009 - 03.2019
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.

Education

High School Diploma -

Nyack Highschool
Nyack
06-2000

Skills

  • Customer service
  • Team leadership
  • Cooking techniques
  • Kitchen organization
  • Multitasking and organization
  • Attention to detail
  • Training and mentoring
  • Food preparation
  • Quality control
  • Task delegation
  • Conflict resolution
  • Cleaning and organization

Timeline

Cook Shift Leader

Crossroads
12.2021 - 11.2024

Concession Stand Lead

Arizona State University, Tempe Campus
08.2019 - 10.2021

Server

Outback Steakhouse
06.2009 - 03.2019

High School Diploma -

Nyack Highschool

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Dolce Mitchell