Dolgion Baatardemberel
Angad Motors
Alameda,CA
3
Languages
7
years of professional experience
Customer service professional with a sharp focus on enhancing customer experiences and streamlining processes. Valued for fostering teamwork and driving results through adaptive strategies and effective communication. Known for problem-solving abilities and a customer-centered approach.
Work History
Customer service manager
3 Years 4 Months- Answered customer questions and resolved service issues promptly to enhance customer satisfaction.
- Ordered supplies and maintained optimal inventory levels to ensure seamless operations.
- Drafted detailed repair orders for customer vehicles.
- Identified and reported all service-related issues for vehicles.
Customer service
1 Year 1 Month- Assisted customers with inquiries
- Resolved customer service issues by ordering necessary replacements
- Delivered quality service to enhance customer satisfaction
- Processed customer requests for service extension
Marketing internship
1 Month- Created marketing materials for wine sales
- Collaborated with team on communication projects
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
Education
MBA - Marketing Management
Skills
Customer Relationship Management
Collaborative projects
Time Management
Teamwork
Public Relations
Customer service
Problem-solving
Microsoft Office
Conflict resolution
LANGUAGES
English
Professional Working
Chinese
Elementary
Russian
Limited Working
Timeline
Customer service manager
Angad Motors
08.2020 - 12.2023Read More
Customer service
G mobile
08.2018 - 09.2019Read More
Marketing internship
Tavan Bogd
03.2017 - 04.2017Read More
University of the Humanities
Read More
Lincoln University
MBA from Marketing Management
Read More