Doligene Mauricet
Server
West Palm Beach,FL
Summary
Friendly and enthusiastic Shuttle Driver bringing two years of experience operating various passenger vehicles. Safety-focused with personable demeanor and helpful approach to passenger questions and issues. Accustomed to collecting fares, inspecting vehicles and completing basic repairs.
Overview
27
27
years of professional experience
Work History
Shuttle Van Driver
Marriot Hotel
2023.01 - Current
- Drove [Number]-passenger shuttle bus to and from terminal.
- Followed applicable traffic regulations and traffic laws.
- Developed strong relationships with local hotels, businesses, and attractions by promoting shuttle services for their patrons.
- Followed designated routes and schedules while operating vehicles.
Server
Banyan Cay Resort & Golf
2017.01 - 2024.01
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Dining Room Manager
The Colony Hotel PALM BEACH
2003.12 - 2017.03
- Contributed to marketing efforts by working closely with management to create promotional materials highlighting unique offerings within the dining room experience.
- Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
- Implemented cost-saving measures without sacrificing quality or guest satisfaction through careful analysis of operational expenses.
- Greeted guests, sat at tables and brought orders to assist front of house staff.
- Streamlined operations by creating efficient schedules for all dining room staff members.
- Monitored and adjusted pricing, discounts and promotions to maximize profitability.
Dining Room Supervisor
Brazilian Court Hotel Palm Beach
1997.01 - 2003.01
- Enhanced customer satisfaction by providing exceptional dining experiences and promptly addressing concerns.
- Stayed current with industry trends and innovations to boost competitiveness and customer appeal.
- Served consistent portions following recipes and control standards.
- Improved team morale and productivity by providing ongoing support, recognition, and opportunities for professional growth.
- Reduced wait times by efficiently managing reservations, seating arrangements, and the flow of service during peak hours.
Education
GED -
Cornerstone
Gainesville, GA07.2002
Skills
- Clean Driving Record
- Customer Support
- Document Management
- Passenger Assistance
- Hotel and Restaurant Recommendations
- Customer Relationships
- Strong Working Relationships
- Dependable and Trustworthy
Timeline
Shuttle Van Driver
Marriot Hotel
2023.01 - Current
Server
Banyan Cay Resort & Golf
2017.01 - 2024.01
Dining Room Manager
The Colony Hotel PALM BEACH
2003.12 - 2017.03
Dining Room Supervisor
Brazilian Court Hotel Palm Beach
1997.01 - 2003.01
GED -
Cornerstone
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