Summary
Overview
Work History
Education
Skills
Timeline

Dolinda Bullock

New Haven,CT

Summary

Skilled resiential Counselor with strong background helping clients overcome personal challenges and cope with triggering situations. Focused on facilitating exploration of issues, developing individualized plans and developing important skills. Licensed by [State].

Overview

16
16
years of professional experience

Work History

Food Service Worker

Chief Of Staff
04.2021 - Current
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Developed and maintained positive relationships with customers to enhance service.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Prepared and served various food and drink items to customer specifications in fast-paced environments.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Operated dishwashing and sanitizing equipment according to manufacturer instructions.
  • Set up and broke down food service lines quickly to maintain service flow.
  • Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
  • Monitored food quality and freshness throughout day.

PCA

Walter Johnson/Allied
07.2019 - 07.2020
  • Helped patients maintain healthy skin by checking wounds, assessing integrity, and bathing bedbound individuals.
  • Planned, prepared, and served meals and snacks according to prescribed diets.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
  • Answered patient assistance calls, assessed needs, and offered qualified support.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Ran errands for patients, did shopping, and picked up other necessities.
  • Remained alert to problems or health issues of clients and competently responded.
  • Determined specific needs and provided most appropriate level of services for patient well-being.
  • Documented residents' mental status, sleep, and eating patterns in medical record books.
  • Scheduled and accompanied clients to medical appointments.
  • Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
  • Collected and transported specimens to prepare for lab testing.

Child Care Worker

Children Village Child Care
06.2018 - 12.2018
  • Communicated with parents regarding child's behavior, daily activities, and concerns.
  • Supported children's emotional and social development by encouraging positive self-concepts and understanding of others.
  • Taught children educational games to reinforce learning of alphabets and numbers.
  • Prepared and served nutritious and healthy meals and snacks.
  • Developed healthy relationships with [Number] children to provide support and guidance in learning.
  • Enforced rules and managed behavior through developmentally appropriate discipline.
  • Worked with children to develop good cognitive, physical and language skills.
  • Provided emotional support and guidance to children during difficult times.
  • Encouraged children to develop healthy social and emotional skills.

Resedential Counselor

Pathways
01.2015 - 02.2017
  • Maintained confidentiality of records relating to clients' treatment.
  • Guided clients in developing skills and strategies for dealing with problems.
  • Offered guidance and advice to help cultivate self-esteem and community involvement.
  • Implemented and developed core counseling programs to meet each individual's specific and varying needs.
  • Engaged clients in conversation to determine feelings and apprehensions.
  • Developed individualized counseling plans for clients to incorporate short-term and long-term goals.
  • Implemented evidence-based therapeutic interventions to promote positive behavior change.
  • Facilitated weekly group sessions to encourage self-reflection and problem-solving.
  • Communicated closely with other counselors to devise programs and activities based on developmental and academic levels.

Residential Counselor

Community Social Integration
01.2008 - 01.2010
  • Monitored and documented client progress toward meeting goals and objectives.
  • Addressed behavioral and emotional needs of residents through activities and interventions, increasing resident socialization, interpersonal, and social skills.
  • Encouraged clients to develop self-advocacy skills and to become active participants in own treatment plans.
  • Resolved conflicts by performing in-time crisis intervention and enforcing discipline and behavior metrics.
  • Assisted residents in adhering to treatment plans by setting up medical appointments, arranging transportation, coordinating services, and providing emotional support.
  • Delivered frequent summaries on resident progression and regression in treatment to provide recommendations towards treatment plan for success.
  • Supervised team of residential counselors while managing 24-hour residential facility for adults with mental health disorders.

Education

No Degree - Human Services

Unversity of Phoenix, 4035 S Riverpoint Pkwy, AZ 85040
02.2009

Associate of Arts - General Literature

Glenmont Job Corp, 822 River RD, Glenmont, NY 12077
03.1991

Skills

  • Plates Presentation
  • Work Coordination
  • Coffee and Tea Preparation
  • Interpersonal Skills

Timeline

Food Service Worker - Chief Of Staff
04.2021 - Current
PCA - Walter Johnson/Allied
07.2019 - 07.2020
Child Care Worker - Children Village Child Care
06.2018 - 12.2018
Resedential Counselor - Pathways
01.2015 - 02.2017
Residential Counselor - Community Social Integration
01.2008 - 01.2010
Unversity of Phoenix - No Degree, Human Services
Glenmont Job Corp - Associate of Arts, General Literature
Dolinda Bullock