DoLinda Rhodes
Saginaw,MI
Summary
To secure a position as a Program Manager to use the skills and experience I have acquired as a program manager for over 9 plus years managing staff to accomplish the goals of the MWA.
Overview
20
20
years of professional experience
Work History
Program Manager
SVRC
Midland, MI
07.2017 - Current
- Coordinated work-based and academic services for out-of-school young adults, ages 16-24.
- Ensured compliance with regulatory guidelines and maintained accurate attendance records while effectively addressing personnel issues.
- Monitored and supervised performance of Career Coaches to improve service delivery and support for young adults.
- Work with Michigan Works Administration Program Planners to troubleshoot and identify problems with current programs and OSMIS systems.
- Supported the Director in reaching the goals established by GLBMWA.
Assistant Manager
SVRC
Saginaw, MI
12.2011 - 01.2017
- Assumed the duties of the Director during his absence and communicated with the Director and/or CEO by phone and email.
- Approved supportive service requests, community service contracts, supply orders, time reports, and other actions that required the Director’s approval during his absence.
- Continued as Career Manager Coordinator, fulfilling all related responsibilities.
Career Manager Coordinator
SVRC
Saginaw, MI
04.2008 - 11.2011
- Monitored performance of career managers and support specialists to ensure adherence to program standards
- Responded to program audits to maintain compliance and identify areas for improvement
- Provided support during training sessions for staff and evaluation of new and experienced staff
Career Manager
SVRC
Saginaw, MI
07.2006 - 03.2008
- Processed referrals from Department of Human Services (DHS) for welfare participants, ensuring timely access to resources.
- Guided participants in understanding services and options in Michigan Works Administration’s Work First program, enhancing their knowledge and decision-making.
- Monitored compliance of individual participants in the program. If non-compliant, referred them for triage with the Department of Human Services.
Education
Bachelor of Arts - Sociology
Saginaw Valley State University
University Center, MI09-1991
Skills
- Project management
- Strategic planning
- Process improvement
- Team leadership
- Decision-making
- Compliance management
- Attention to detail
- Meticulous
Chauffer's license
I have a chauffeur's license which I have use to transport youth to and from businesses for talent tours.
Timeline
Program Manager
SVRC
07.2017 - Current
Assistant Manager
SVRC
12.2011 - 01.2017
Career Manager Coordinator
SVRC
04.2008 - 11.2011
Career Manager
SVRC
07.2006 - 03.2008
Bachelor of Arts - Sociology
Saginaw Valley State University