Summary
Overview
Work History
Education
Skills
Certification
Timeline
SoftwareDeveloper

DANIEL OLIVER

Cass City,MI

Summary

Watchful professional offering comprehensive, hands-on experience identifying, investigating and responding to information security alerts. Expertise in searching through data-sets to detect threats and anomalies and administering metrics to maintain security processes and controls. Focused on helping businesses safeguard sensitive data from hackers and cyber-criminals.

Overview

3
3

Years of professional IT experience

9
9

Certifications

Work History

Lead Engineering Technician

Nexteer Automotive – Advantage Resourcing
10.2021 - Current
  • Led small projects, managing the scope, risks, issues, and deliverables
  • Introduced policy changes to certain approval processes removing delay, adding value, and transparency to end-users
  • Consistently badged in SuccessFactors for timely response to incidents and tasks
  • Implemented a new remote desktop service to increase value of remote work for CAD engineers reducing downtime and increasing productivity
  • Reduced equipment costs by half for engineering machines, which increased the scope of our yearly budget
  • Performed daily IAM audits on company resources
  • Took ownership of policy and procedure documentation for the Team OneNote to stay up to date with known issues and their resolutions
  • Identified known malicious software installed on company resources and facilitated their removal.

Enterprise Help Desk Technician

US DLA, TEKsystems
06.2021 - 10.2021
  • Adding/Deleting users from Active Directory
  • Troubleshooting Hardware and Software issues over the phone
  • Log and track requests received from clients
  • Investigate, evaluate, and resolve reported support issues and requests
  • Log, categorize, and prioritize incidents
  • Perform initial diagnosis and determine if escalation is necessary
  • Install and maintain both hardware and software.

Warehouse Supervisor

WINZER CORP
11.2017 - 05.2021
  • Maintained the integrity of daily operations
  • Acted as branch IT with the integration of new technologies and systems
  • Effectively mentored and built an extraordinary team of hard-working individuals
  • IT Accomplishments: Daily AD assignments (users, permissions, groups, password resets, etc.), installation and calibration of Meraki MS390 Switches in current IDF’s, calibration of new AP’s, configuration, and calibration of Zebra ZQ620 Thermal Printers, utilizing DHCP to assign static routes to thermal printers and workstations, and troubleshooting wireless connectivity on mobile workstations.

Education

B.S - Cybersecurity and Information Assurance

Western Governors University

High school diploma - College Prep

Northwest Whitfield County High School

Skills

  • Network Security
  • Troubleshooting
  • Vulnerability Assessment
  • Microsoft Windows
  • Wireshark
  • Desktop Support
  • DNS
  • Network Support
  • Technical Support
  • Microsoft Windows Server
  • Problem Solving
  • Software/Hardware troubleshooting
  • SQL
  • Networking
  • SIEM
  • Incident Response
  • Statistics
  • Cyber Security
  • Help Desk
  • TCP/IP
  • WAN/LAN
  • Identifying Risks
  • Security Implementation
  • Virtual Local Area Networks
  • NIST Cybersecurity Framework
  • Kali Linux
  • Incident Response Management
  • Problem Analysis

Certification

  • CompTIA CySA+
  • CompTIA Security+
  • CompTIA Network+
  • CompTIA A+
  • CompTIA Project+
  • ITIL v4 Foundations

Timeline

Lead Engineering Technician

Nexteer Automotive – Advantage Resourcing
10.2021 - Current

Enterprise Help Desk Technician

US DLA, TEKsystems
06.2021 - 10.2021

Warehouse Supervisor

WINZER CORP
11.2017 - 05.2021

B.S - Cybersecurity and Information Assurance

Western Governors University

High school diploma - College Prep

Northwest Whitfield County High School

Similar Profiles

CREATE PROFILE
DANIEL OLIVER