Dollie Veach-HUll
Buffalo,NY
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
1
1
Certification
Work History
Pizza Specialist
Papa John's Pizza
Irving, TX
2016 - 08.2024
- Handled cash transactions accurately and efficiently.
- Assisted other team members when needed during peak hours of operation.
- Assisted in maintaining inventory levels for pizza ingredients such as dough, sauce, cheese and toppings.
- Placed orders for additional supplies when necessary to keep kitchen adequately stocked.
- Greeted customers with a friendly attitude and provided excellent customer service.
- Trained new employees on proper pizza-making techniques and procedures.
- Ensured food safety standards were followed throughout the entire preparation process.
- Prepared and cooked pizzas according to customer specifications utilizing proper baking techniques.
Assistant Manager
Sunoco Gas Station
Alden, NY
2021 - 2023
- Communicated regularly with customers to gain insights into their needs.
- Delegated daily tasks to team members to optimize group productivity.
- Maintained up-to-date knowledge of company products and services.
- Ensured compliance with safety regulations and company policies.
- Managed customer service inquiries and complaints in a timely manner.
Manager
Papa John's Pizza
Irving, TX
2019 - 2020
- Monitored staff performance and addressed issues.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Exercised good judgment and decision-making in escalating concerns and resolving issues.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Provided leadership during times of organizational change or crisis situations.
- Recruited and hired qualified candidates to fill open positions.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
Education
Nails/Esthetic
Continental School of Beauty Culture - West Seneca
Buffalo, NY04-2024
High School Diploma -
Jack E Singley Academy
Irving, TX06-2007
Skills
- Organizational Abilities
- Problem-Solving Capabilities
- Food Safety Knowledge
- Sales Experience
- Upselling
- Cash Handling Accuracy
- Sales Promotions
- Telephone Etiquette
- Sanitation Procedures
- Gel Tips
- Nail Preparation
- Infection Controls
- Manicures
- Cuticle Care
- Verbal and Written Communication
- Customer Service
- Dermalogica
- Sanitization
- Advanced Facials Specialist
- Outstanding Client Care
- Spa Treatment Services Expert
- Client Needs Assessment
- Skin Rejuvenation
Certification
- COVID 19 certificate
- Barbecid Certification
- bodyography
- dermalogica
Timeline
Pizza Specialist
Papa John's Pizza
2016 - 08.2024
Assistant Manager
Sunoco Gas Station
2021 - 2023
Manager
Papa John's Pizza
2019 - 2020
Nails/Esthetic
Continental School of Beauty Culture - West Seneca
High School Diploma -
Jack E Singley Academy