Overview
Work History
Education
Timeline
Generic

Dolly Bostic

Cleveland ,Ohio

Overview

30
30
years of professional experience

Work History

Preschool Teacher's Assistant

Oak Hill Pre School
09.2018 - 06.2020
  • Maintained tidy and clean classroom consistent with safety and health standards.
  • Interacted with children one-on-one and in small groups to enhance and support learning activities.
  • Engaged and entertained children through recreational and educational activities.
  • Supported children's social and emotional development by encouraging understanding of others and positive self-concepts.
  • Encouraged children to interact with each other and participate in group activities.
  • Communicated with parents to inform about child's progress and classroom behavior.
  • Maintained classrooms by disinfecting and sterilizing surfaces and toys.
  • Organized snack time and nap hours.
  • Supervised children during in-classroom activities and on playground.
  • Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
  • Delivered clear, concise instructions to children to aid in each student's decision-making.
  • Cleaned, organized and restocked classrooms for upcoming classes.
  • Enforced rules and instructions to maintain discipline.
  • Assisted students in developing deeper understanding of course concepts by providing one-on-one support.
  • Maintained and operated classroom equipment to maximize use and lifespan.
  • Helped teachers manage bus loading and unloading.

Retail Worker

Village Tree Socal Work
09.1999 - 12.2007
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
  • Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Enhanced customer satisfaction by providing personalized assistance and product recommendations.
  • Resolved customer issues promptly and professionally, ensuring their continued loyalty to the brand.
  • Assisted in training new employees on store policies and procedures, contributing to a cohesive team environment.
  • Answered questions about store policies and addressed customer concerns.
  • Handled cash transactions accurately and efficiently while adhering to company loss prevention guidelines.
  • Delivered exceptional customer service with a friendly demeanor, resulting in increased repeat business.
  • Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively.
  • Participated in regular inventory counts, allowing for accurate record-keeping and better decision-making regarding merchandise ordering.
  • Improved overall efficiency through proactive restocking of product shelves during low-traffic periods.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Maintained tidy and organized store environment to comply with cleanliness standards.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Answered incoming calls and emails to provide product information, features and benefits.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Managed efficient cash register operations.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Developed strong rapport with customers and created positive impression of business.
  • Prioritized helping customers over completing other routine tasks in store.
  • Built customer loyalty and retention by delivering excellent shopping experiences.

Certified Nursing Assistant

Hilltop Nurseing Center
09.1990 - 03.2002
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
  • Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
  • Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
  • Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Built rapport with patients and families, providing emotional support during difficult times.
  • Assisted nurses with wound care procedures ensuring proper healing processes took place.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.
  • Streamlined communication between nursing staff, patients, and families to ensure comprehensive understanding of care plans.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
  • Contributed positively towards patient satisfaction scores by consistently providing exceptional care and addressing their concerns.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Oversaw and maintained patients' rooms, group living areas, and nurse stations.
  • Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
  • Actively participated in interdisciplinary team meetings to discuss patient progress and develop effective care strategies.
  • Adhered strictly to infection control policies while performing tasks such as administering medications or changing dressings.
  • Documented patient conditions and care provided, ensuring accurate health records for informed medical decisions.
  • Supported patients with personal care tasks to preserve dignity and promote independence.
  • Improved patient satisfaction with empathetic listening and addressing concerns promptly.
  • Enhanced team productivity by participating in training sessions and sharing knowledge with colleagues.
  • Enhanced patient comfort by providing compassionate, one-on-one care during daily activities.
  • Implemented infection control protocols, minimizing spread of illnesses among patients and staff.
  • Advocated for patient rights and needs, ensuring respectful and ethical care.
  • Provided emotional and psychological support to patients and their families, fostering positive healthcare experience.
  • Increased patient engagement by organizing recreational and therapeutic activities.
  • Maintained clean and safe environment, reducing risk of infections and promoting health.
  • Adapted care practices to meet needs of diverse patient populations, ensuring culturally sensitive care.
  • Monitored vital signs for early detection of medical issues, ensuring timely intervention and treatment.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Helped patients complete range of motion exercises to prevent loss of function during care.
  • Facilitated personal hygiene management, feeding and ambulation.
  • Responded to patient requests for supplies and personal comfort items such as extra blankets.
  • Transported patients between rooms and appointments or testing locations.
  • Upheld infection control and prevention policies across different patient-facing areas.
  • Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
  • Supported needs of Number+ residents under long-term care.

Education

Associate Of General Studies - Computer Skills

Bluefield State College
Bluefield, WV
09.2000

Timeline

Preschool Teacher's Assistant

Oak Hill Pre School
09.2018 - 06.2020

Retail Worker

Village Tree Socal Work
09.1999 - 12.2007

Certified Nursing Assistant

Hilltop Nurseing Center
09.1990 - 03.2002

Associate Of General Studies - Computer Skills

Bluefield State College

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