Dolly Ludwick
Oviedo,FL
Summary
Results-driven professional with expertise in Clinical and Biomedical Informatics, Security, and Quality Assurance Analysis. Proven ability to oversee technical operations and lead cross-functional teams, utilizing strategic planning and innovative problem-solving to ensure project success. Proficient in Software Testing, Database Administration, and effective Resource Management.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Technical Director
Glowon Counseling
10.2022 - Current
- Achieved robust IT infrastructure through effective hardware and software implementation.
- Configured and tested IT systems, ensuring optimal performance and security standards.
- Developed comprehensive training materials to enhance policy administration and technical skills.
- Established technical frameworks for marketing initiatives and video production projects.
- Delivered exceptional customer training and support, enhancing user experience and satisfaction.
- Conducted thorough business requirement analysis to inform technical research and strategies.
Senior Technical Configuration, Change Control and Report Analyst
Molina Healthcare
09.2021 - 10.2022
- Enhanced change control initiatives for Medicare and Medicaid projects through effective peer review.
- Contributed to Agile software development and database management using SQL Server and Azure.
- Produced technical documentation and resolved business requirements for project success.
- Supported quality assurance analysis by conducting thorough research and data evaluation.
- Identified trends in healthcare data to enhance decision-making processes and strategies.
- Developed operational efficiency reports to highlight improvement areas and optimize performance.
Senior Clinical Security Analyst, Change Control Team Lead
Advent Healthcare
01.2015 - 10.2019
- Enhanced Cerner Security through effective implementation of PowerChart initiatives.
- Led successful upgrades and integrations in the Security Command Center.
- Implemented change management using Cerner CCL for improved operations.
- Facilitated Security System Administration meetings to streamline internal change processes.
- Managed projects while conducting thorough regulatory research for compliance.
- Analyzed security incidents, identifying vulnerabilities and recommending mitigation strategies.
Clinical Analyst II, EMR Product Owner
Florida Hospital
01.2013 - 01.2015
- Revitalized failing Surgical EMR System, enhancing operational efficiency significantly.
- Advanced clinical research and EMR management as Product Owner, driving innovation.
- Stabilized SQL Database, ensuring reliable performance and data integrity.
- Administered and upgraded PowerScribe and Dragon PACS, improving workflow effectiveness.
- Assisted in Cerner SurgiNet Development, contributing to system enhancements.
- Engineered FDA-approved Tissue Tracking System, enhancing compliance and accuracy.
- Participated in interface design, improving user experience and system integration.
- Integrated and supported HL7 Revenue Cycle, enhancing reporting capabilities and efficiency.
- Analyzed clinical data trends, resulting in improved patient outcomes and care.
- Implemented process improvements for electronic health record systems, streamlining operations.
- Collaborated with healthcare teams to optimize workflows, ensuring regulatory compliance.
- Led training sessions on new software tools, enhancing staff proficiency and adoption.
Clinical Quality Performance Product Owner Improvement Engineer
Elsevier Clinical Solutions
01.2010 - 01.2013
- Enhanced clinical research compliance using TJC, CMS, NCQA guidelines and requirements.
- Engineered medical content with SAS coding, ensuring pharmaceutical quality and project success.
- Developed dashboards and reports with Oracle BI, improving data-driven decision-making.
- Optimized enterprise database administration with T-SQL, enhancing report generation efficiency.
- Trained customers in web application development, boosting support and product knowledge.
- Implemented predictive analysis in 100+ hospitals, elevating research analyst performance.
Clinical Quality and Research Analyst
MEDai
01.2007 - 01.2010
- Enhanced software testing efficiency through automated white and black box methods.
- Conducted web application testing, ensuring compliance with regulatory healthcare standards.
- Engineered clinical content, improving accuracy in research and patient care delivery.
- Led project management initiatives that streamlined operations and improved team collaboration.
- Performed statistical analyses with SAS, driving data-informed healthcare decisions.
- Developed predictive models to improve patient outcomes and operational efficiencies.
Education
Master of Science - Behavioral Sciences
09-2026
MS - Information Technology, Security
Top of Form Bottom of Form
BS - Information Systems, Security
Skills
- Agile Project Management
- Microsoft Azure expertise
- AI technology expertise
- Application Development
- Data analysis expertise
- Database Admin expertise
- Electronic medical record management
- Product strategy development
- Quality management experience
- Clinical research and content development
- Six Sigma methodology
- EMR System Administration
- HITRUST, HIPPA
- HL7 Integration
- SDLC
- Performance improvement
- Salesforce
- Power BI
- Information security
- Big data analytics
- Client relationship management
- Production improvements
Accomplishments
- Resolved product issue through consumer testing.
Certification
Six Sigma
Languages
German
Limited Working
Hungarian
Limited Working
Hebrew
Limited Working
Timeline
Technical Director - Glowon Counseling
10.2022 - Current
Senior Technical Configuration, Change Control and Report Analyst - Molina Healthcare
09.2021 - 10.2022
Senior Clinical Security Analyst, Change Control Team Lead - Advent Healthcare
01.2015 - 10.2019
Clinical Analyst II, EMR Product Owner - Florida Hospital
01.2013 - 01.2015
Clinical Quality Performance Product Owner Improvement Engineer - Elsevier Clinical Solutions
01.2010 - 01.2013
Clinical Quality and Research Analyst - MEDai
01.2007 - 01.2010
Florida Institute of Technology - Master of Science, Behavioral Sciences
Nova Southeastern University - MS, Information Technology, Security
Johns Hopkins University - Carey Business School - BS, Information Systems, Security