Dolores Avila
Rosamond,CA
Summary
Adept at multitasking and organization, I excelled as a Unit Secretary at Antelope Valley Medical Center, where I streamlined patient admissions and ensured the accurate transmission of documents. My strong customer service skills and professional telephone etiquette enhanced patient experiences, demonstrating my ability to manage responsibilities efficiently and effectively.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Unit Secretary
Antelope Valley Medical Center
03.2007 - Current
Managed patient check-ins within the triage area.
Conducted urine analysis for patients.
Sanitized gurneys following patient discharges.
Answering phone
Demonstrated ability to manage multiple tasks simultaneously.
Facilitated patient admissions while organizing accurate documentation.
Managed transmission of essential documents through fax with accuracy.
Skills
- Customer service
- Strong organization
- Telephone reception
- Unit secretary training
- Professional telephone etiquette
- HIPAA compliance
- Call light responses
- Clerical support
- BLS certified
Certification
- Basic Life Support Certification (BLS)
Languages
Spanish
Native or Bilingual
Timeline
Unit Secretary
Antelope Valley Medical Center
03.2007 - Current
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