At IL Dept of Rehabilitation, I enhanced patient care by streamlining appointment processes and developing tailored wellness programs, achieving significant improvements in chronic condition management. Skilled in healthcare navigation and compassionate caregiving, I fostered trust and empowered patients, demonstrating exceptional problem-solving and emotional support abilities.
Work History
Personal Health
IL Dept of Rehabilitation
Streamlined appointment scheduling and follow-up processes, ensuring timely access to necessary medical services.
Maintained accurate documentation of patient interactions and interventions in electronic health records systems for seamless coordination among providers.
Partnered with primary care physicians to develop customized wellness programs tailored towards each patient''s unique goals and circumstances.
Developed strong relationships with patients and families, fostering a sense of trust that enhanced engagement in care plans.
Facilitated patient education on healthy lifestyle choices, leading to improved self-management of chronic conditions.
Assisted patients in navigating complex healthcare systems, removing barriers to obtaining needed services.
Provided emotional support during difficult medical situations, exhibiting empathy and understanding while maintaining professional boundaries.
Empowered patients to take charge of their health by providing resources, support, and encouragement.
Coordinated with multidisciplinary teams to provide comprehensive care for patients, addressing their physical, emotional, and social needs.
Implemented strategies for improving medication adherence among patients with complex regimens or limited health literacy skills.
Promoted preventive care measures through regular check-ups and screenings, reducing the incidence of severe medical complications.
Stayed up-to-date on the latest advances in healthcare through ongoing professional development, enhancing my ability to serve as an informed resource for patients.
Improved patient outcomes by developing personalized health plans and closely monitoring progress.
Provided individualized fitness assessments, program designs and nutrition counseling services.
Helped clients set and achieve health and wellness goals.
Enhanced communication between patients and healthcare providers, resulting in better overall care and increased satisfaction.
Managed caseloads effectively by prioritizing tasks based on urgency levels while maintaining a high standard of care for all patients.