Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Dolores Carreira-Lopes

West Warwick,RI
Dolores Carreira-Lopes

Summary

Service-focused professional versed in managing appointment-based schedules and maintaining accurate records. Cultivated loyal clientele and retains satisfaction with exceptional service and loyalty promotions. Communicative and organized with frequent commendations for quality and efficiency.

Effective at choosing items to fulfill customer orders. Excellent sales, service, and communication skills. Focused on building customer loyalty with a relationship-oriented approach.

Compassionate professional with background in personal care and service. Known for high productivity and efficient task completion, ensuring client satisfaction and well-being. Skilled in empathetic communication, time management, and adaptive problem-solving strategies. Excel at using patience, active listening, and interpersonal skills to build trust and foster positive relationships.

Skilled Online Personal Shopper with a strong background in fashion and retail. Exceptional knowledge of current trends, customer service, and online shopping platforms. Demonstrated ability to understand client needs and provide tailored shopping experiences. Improved online sales through personalized recommendations and client relationship management.

Overview

34
years of professional experience

Work History

Stop & Shop
Warwick, Rhode Island

Online Personal Shopper
07.2019 - Current

Job overview

  • Maintained accurate records of orders, returns, exchanges and payments.
  • Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
  • Created personalized shopping experiences for each customer.

Stop & Shop
Warwick, Rhode Island

Inventory Control Lead
01.2011 - 02.2019

Job overview

  • Coordinated inventory, stocking and ordering.
  • Collaborated with suppliers to negotiate pricing discounts while maintaining quality standards of products received.
  • Restructured warehouse picking locations and reserved slots to achieve maximum employee productivity.

Stop & Shop
Warwick

Bakery Manager
04.1991 - 09.2001

Job overview

  • Directed and supervised staff performance.
  • Established relationships with vendors to secure competitive prices for raw materials.
  • Researched industry trends in order to stay ahead of competitors in terms of product offerings.

Education

West Warwick High School
West Warwick, RI

High School Diploma
06-1989

University Overview

Eastern Gateway Community College
Steubenville, OH

Some College (No Degree) from Early Childhood Care And Education

University Overview

  • Unfortunately due to Covid-19 I was unable to continue.

Skills

  • Logistics planning
  • Stock control
  • Supply chain coordination
  • Product identification
  • Patience and empathy
  • Delivery management
  • Customer service expertise
  • Product picking
  • E-commerce
  • Store relations
  • Sales proficiency
  • Shopping management
  • Attention to detail
  • Relationship building
  • Verbal and written communication
  • Customer relations
  • Customer service
  • Online ordering

Timeline

Online Personal Shopper
Stop & Shop
07.2019 - Current
Inventory Control Lead
Stop & Shop
01.2011 - 02.2019
Bakery Manager
Stop & Shop
04.1991 - 09.2001
West Warwick High School
High School Diploma
Eastern Gateway Community College
Some College (No Degree) from Early Childhood Care And Education
Dolores Carreira-Lopes