Dolores Feliciano
Cleveland,OH
Summary
Before coming to EGI I've had employment in the Lorain County area through temp agencies. Having contract work gave me experience in several different customer service roles.
Working with invoices, billing, payments, credit and scheduling has given me the experience to be adaptable in different roles that would be beneficial in the customer service role here at EGI.
I am organized and a dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
year of professional experience
Work History
Front Desk Receptionist
EGI Enerco
08.2022 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Completed all tasks in compliance with company policies and procedures.
Education
Associate of Applied Science - Medical Assisting
Sanford Brown College
Middleburgh, OhioSkills
- Office Management
- Expense Reporting
- Mail Handling
- Social Perceptiveness
- Packaging and Mail Receiving
- Meeting Arrangements
- Verbal and Written Communication
- Meeting Scheduling
- Customer Assistance
- Microsoft Office
Timeline
Front Desk Receptionist
EGI Enerco
08.2022 - Current
Associate of Applied Science - Medical Assisting
Sanford Brown College
Similar Profiles
Ilhan DurmanIlhan Durman
General Construction Laborer at Latresing /EGI LETRAGeneral Construction Laborer at Latresing /EGI LETRA
Coraline CarltonCoraline Carlton
Administrative Assistant at Enerco CorporationAdministrative Assistant at Enerco Corporation
Taulanta RexhaTaulanta Rexha
Office and Project Management at Enerco LLCOffice and Project Management at Enerco LLC