Dolores Felipe Jesus
4409 24th St Sw
Summary
Dynamic Shift Leader at Nisbet Enterprises Inc. with a proven track record in team leadership and cash handling. Expert in training staff to enhance customer service and safety compliance, resulting in improved operational efficiency. Committed to fostering teamwork and maintaining high standards, ensuring a well-organized and productive work environment.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Shift Leader
Nisbet Enterprises Inc.
4280 Palm Beach Boulevard
12.2020 - Current
- Supervised daily operations, ensuring team adherence to safety protocols and quality standards.
- Trained new staff on operational procedures and customer service excellence.
- Coordinated workflow among team members to optimize efficiency during peak hours.
- Implemented inventory management practices to maintain stock accuracy and availability.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Maintained cleanliness and organization of workspace, adhering to health and safety standards.
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
- Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
Education
High School Diploma -
Coronado High School
Fort Myers, FL05.2025
Skills
- Positive attitude
- Cash handling
- Team leadership
- Customer service focus
- Staff education and training
- Staff supervision
- Safety processes and procedures
- Multitasking
- Teamwork and collaboration
- Cash handling and reconciliation
- Shift checklists
- Organizational skills
Certification
Servsafe Food Protection Certification
Timeline
Shift Leader
Nisbet Enterprises Inc.
12.2020 - Current
High School Diploma -
Coronado High School