Summary
Overview
Work History
Education
Skills
Timeline
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Dolores Gonzales

Wheatland,CA

Summary

Dynamic professional with a proven track record in the San Juan School District, excelling in customer service and cleaning and sanitization. Leveraged expertise in housekeeping and instructional support to enhance client satisfaction and student achievement. Achieved significant cost savings through innovative strategies, demonstrating exceptional negotiation and organizational skills.

Results-driven cleaning professional with commitment to high standards and delivering exceptional service. Extensive experience in maintaining cleanliness and hygiene in residential settings, contributing to comfortable and healthy living environment. Known for reliability, adaptability, and strong teamwork skills, consistently meeting dynamic needs of clients.

Overview

20
20
years of professional experience

Work History

House Cleaner

Arleen Jacoway
05.2012 - Current
  • Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
  • Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Maintained a safe working environment through proper use of cleaning products and equipment.
  • Developed strong relationships with clients through consistent high-quality service and friendly interactions.
  • Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
  • Demonstrated flexibility in scheduling, accommodating last-minute requests and urgent cleaning needs.

Instructional Assistant

San Juan School District
02.2006 - 10.2024
  • Supervised students during non-instructional times such as lunch breaks or recess periods, maintaining safety standards at all times.
  • Monitored student progress to identify areas requiring extra support and implement action plans to meet needs.
  • Implemented behavior management techniques to maintain a positive and focused learning environment.
  • Mentored and tutored individual students needing additional help.
  • Provided support during classes, group lessons, and classroom activities.
  • Facilitated small group instruction sessions based on specific skill sets or subject matter, boosting overall student achievement levels.
  • Monitored student progress through ongoing assessments, adjusting instruction as needed for optimal growth.
  • Prepared instructional materials such as worksheets, visuals aids, or manipulatives according to teacher directives for effective lesson execution.

Snack Bar Manager

Del Campo Junior Cougars
08.2004 - 09.2023
  • Maintained strict adherence to health and safety regulations, ensuring a clean and safe environment for employees and customers alike.
  • Increased customer satisfaction by ensuring efficient snack bar operations and maintaining high-quality food and beverage offerings.
  • Developed innovative marketing strategies to attract new customers and increase overall sales.
  • Collaborated with vendors to negotiate better pricing, resulting in significant cost savings without sacrificing quality.
  • Coordinated concession team, food preparation, and storeroom operations.
  • Purchased food items, supplies and equipment in alignment with strict budgets.

Education

GED -

Loretto High School
Carmichael, CA

Skills

  • Cleaning and sanitization

  • Customer service

  • Housekeeping

  • Bathroom sanitation

  • Kitchen cleaning

  • Floor cleaning

  • Glass cleaning

    • Worked with special need (down syndrome/Autism spectrum

    Worked with the visually impaired

Timeline

House Cleaner

Arleen Jacoway
05.2012 - Current

Instructional Assistant

San Juan School District
02.2006 - 10.2024

Snack Bar Manager

Del Campo Junior Cougars
08.2004 - 09.2023

GED -

Loretto High School

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Dolores Gonzales