Dolores Kuzmanko
Belle Vernon,PA
Summary
Results-oriented individual with a strong focus on workplace safety and operational excellence. Expertise in inventory management and data analysis to support decision-making. Aiming to contribute towards operational improvements and increased customer satisfaction.
Overview
7
7
years of professional experience
Work History
Tier 1 Amazon Associte
Amazon
New Stanton, PA
07.2024 - Current
- Executed operational processes to enhance customer satisfaction and streamline workflows.
- Collaborated with cross-functional teams to improve inventory management and reduce lead times.
- Analyzed data trends to support decision-making and identify areas for efficiency improvements.
- Assisted in training new associates on standard operating procedures and best practices.
Area Manager
Global Industrial Services
Johnstown, PA
01.2019 - 02.2024
- Led operational strategy to enhance service delivery across multiple locations.
- Streamlined processes to improve efficiency and reduce operational costs.
- Developed and implemented training programs for staff on best practices and safety protocols.
- Oversaw inventory management using advanced tracking systems to ensure optimal stock levels.
- Fostered strong relationships with clients, enhancing customer satisfaction and retention rates.
Education
High School Diploma -
Penn Hills Senior High School
Penn Hills PaSkills
- Customer service
- Time management
- Attention to detail
- Workplace safety
- Complex Problem-solving
- New hire training
Accomplishments
- Achieved one of the 4 or 5 Learning Ambassador positions in the Mansort department as well as ICQA Ambassador. I've achieved this goal by being a strong, resourceful and consistent associate.
- Achieved cross training in problem solve in all 4 corners of the warehouse by showing strong problem solving abilities. By striving to learn each departments specific way of problem solving and excelling at the job in hand.
Timeline
Tier 1 Amazon Associte
Amazon
07.2024 - Current
Area Manager
Global Industrial Services
01.2019 - 02.2024
High School Diploma -
Penn Hills Senior High School