Dolores Maldonado
San Diego,CA
Summary
Experienced health information management professional with a strong focus on regulatory compliance and process improvement. Proven ability to implement efficient health information systems and collaborate across departments to enhance operational effectiveness. Detail-oriented health information management specialist with over 18 years of experience in regulatory compliance and document digitization. Known for driving process improvements and fostering collaboration across departments to ensure compliance and enhance operational workflows.
Overview
27
27
years of professional experience
Work History
Health Information Management
family health centers of San Diego
San Diego, California
03.2005 - 09.2023
- Monitored regulatory requirements related to health information management and ensured compliance with all applicable laws and regulations.
- Reviewed existing processes and procedures related to health information management.
- Implemented new processes for health information management systems to improve efficiency.
- Collaborated with various departments such as medical records, billing office and health information management to ensure timely resolution of issues related to registration process.
- Participated in training sessions on new technologies related to health information management.
- Operated high-speed scanning equipment for document digitization.
- Processed large volumes of documents in a timely manner while maintaining high quality standards.
- Collaborated with IT department personnel in order to address any software or hardware issues that arose during the course of operations.
- Verified barcodes on incoming mail items before initiating scan process.
- Created electronic files for various types of documents.
Front Desk Receptionist
Welfare Department
San Diego, California
04.2001 - 10.2002
- Greeted visitors and clients entering the Welfare Department office.
- Managed incoming phone calls and directed them to appropriate staff members.
- Processed client intake forms and verified necessary documentation.
- Assisted clients with inquiries, providing information about available services.
Filling Clerk
green point credit
San Diego, California
11.1996 - 11.1999
- Worked collaboratively with team members to streamline filing processes.
- Maintained organized filing systems for easy access to records.
- Communicated effectively with other departments regarding document requests.
- Filed paperwork and documents according to established procedures.
- Responded promptly to customer requests for service or assistance.
- Answered customer inquiries in a professional manner via phone or email.
Education
GED -
South Bay GAIN Learning Center
04-1995
Skills
- Health information systems
- Regulatory compliance
- Document digitization
- Process improvement
- Data verification
- Information management
- Team collaboration
- Customer service
Languages
English
Full Professional
Spanish
Full Professional
Accomplishments
- scanning expert
- most improved
- team player
- high achiever
Timeline
Health Information Management
family health centers of San Diego
03.2005 - 09.2023
Front Desk Receptionist
Welfare Department
04.2001 - 10.2002
Filling Clerk
green point credit
11.1996 - 11.1999
GED -
South Bay GAIN Learning Center
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