Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Interests
Timeline
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DOLORES NOEL

Uxbridge,MA

Summary

Dynamic Registered Medical Assistant with extensive experience at Milford Regional Medical Center, excelling in patient care coordination and clinical documentation. Proven ability to enhance patient satisfaction through effective communication and immunization administration. A compassionate team player dedicated to maintaining HIPAA compliance and improving operational efficiency in fast-paced healthcare environments.

Knowledgeable [Desired Position] with solid background in medical assistance. Proven ability to support healthcare professionals through efficient patient care and administrative duties. Demonstrated expertise in clinical procedures and patient communication.

Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.

Conscientious Healthcare professional offering over [Number] years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills.

Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality.

Reliable Medical Support professional with 21 years of experience in CLINIC environment. Expertly assist with office operations and physician support by gathering patient information, [Task] and [Task]. Cheerful during each patient interaction to improve satisfaction ratings and patient retention.

Reliable Medical Support professional with [Number] years of experience in [Type] environment. Expertly assist with office operations and physician support by gathering patient information, [Task] and [Task]. Cheerful during each patient interaction to improve satisfaction ratings and patient retention.

Organized [Job Title] with foundation in records management. Experienced in billing and collection procedures. Advanced medical terminology knowledge.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Dynamic individual with hands-on experience in [Area of expertise] and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Registered Medical Assistant

Milford Regional Medical Center
08.2004 - Current
  • Assisted in patient intake and medical history documentation, ensuring accuracy and efficiency.
  • Supported healthcare providers with clinical procedures, enhancing patient care delivery.
  • Managed electronic health records system, maintaining data integrity and confidentiality.
  • Coordinated appointment scheduling and follow-up communications to streamline patient flow.
  • Trained new staff on office protocols and best practices for patient interaction.
  • Implemented process improvements that reduced wait times and increased patient satisfaction.
  • Maintained strict confidentiality while handling sensitive patient information in accordance with HIPAA guidelines.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Completed thorough chart reviews to ensure proper documentation of all pertinent medical information.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Prepared examination rooms with necessary tools and instruments prior to each appointment, enabling smooth transitions between patients.
  • Assisted physicians with various medical procedures, ensuring accurate results and timely treatment.
  • Contributed to successful health outcomes by effectively communicating between patients and providers about treatments, medications, or follow-up instructions.
  • Taught patients about medications, procedures, and care plan instructions.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Improved patient experience by promptly greeting, preparing, and escorting individuals through their visits.
  • Supported diagnostic processes with proficient collection of specimen samples for laboratory testing purposes.
  • Performed essential administrative tasks such as scheduling appointments, updating records, and coordinating referrals.
  • Enhanced patient care by efficiently performing routine tests and measurements.
  • Collaborated with the healthcare team to create personalized care plans for patients.
  • Increased efficiency in the workplace by organizing and maintaining a clean and functional work environment.
  • Aided in the prevention of illnesses by administering vaccinations according to established protocols.
  • Strengthened patient-provider relationships through compassionate communication and attentive listening skills.
  • Reduced wait times for patients by swiftly triaging incoming cases based on urgency or severity of symptoms.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
  • Managed inventory of medical supplies and equipment to maintain optimal clinic operations.
  • Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
  • Continuously improved professional knowledge through attendance at workshops, seminars, or conferences related to the field of medical assisting.
  • Streamlined office procedures for faster processing of insurance claims and patient paperwork.
  • Ensured accurate billing by diligently verifying insurance information for each patient visit.
  • Provided comprehensive support for patients during their appointments, addressing concerns and answering questions.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Completed EKGs and other tests based on patient presentation in office.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Oriented and trained new staff on proper procedures and policies.
  • Prepared lab specimens for diagnostic evaluation.
  • Measured patient pulse oximetry.
  • Collected pertinent data and calculations to aid physician in interpreting results.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
  • Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
  • Helped improve patient outcomes by educating and advising on relevant treatments and care.
  • Liaised with patients and addressed inquiries, appointment requests and billing questions.
  • Implemented care and efficiency improvements to support and enhance office operations.
  • Measured patient spirometry.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
  • Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.

Education

High School Diploma -

UXBRIDGE HIGH SCHOOL
Uxbridge, MA

Skills

    EXCELLENT PT INVOVLEMENT TRAIN ALL NEW STAFF ,

    WORKED WITH SAME PROVIDER FOR 30 YRS

    MAINTAIN UPDATES WITH CLASSES AND TEAM BUILDING

  • Immunization administration
  • HIPAA compliance
  • Laboratory specimen collection
  • Phlebotomy techniques
  • Clinical documentation
  • Medical terminology
  • Patient scheduling
  • Minor surgical assistance
  • Medication administration
  • Patient assessments
  • Medical equipment operation
  • Vital sign monitoring
  • Insurance verification
  • Inventory management
  • Diagnostic testing assistance
  • Wound care assistance
  • Medical records management
  • Privacy and confidentiality
  • Medical office procedures
  • Medical coding
  • Needs assessments
  • Healthcare billing
  • Patient care coordination
  • Emergency response preparedness
  • Medical billing
  • Regulatory compliance
  • Vital signs measurement
  • Clinical applications
  • Anatomy and physiology
  • Infection control procedures
  • First aid and CPR
  • Medical terminology proficiency
  • Electronic health records management
  • Compassionate
  • Medical terminology knowledge
  • Customer service
  • Sterile technique
  • Maintaining confidentiality
  • Lab equipment calibration
  • Vital signs monitoring
  • Professional bedside manner
  • Reliable team player
  • Specimens collection and processing
  • Electronic medical records
  • EMR / EHR
  • Direct patient care
  • Simple dressings
  • Procedure assistance
  • Patient management
  • Compassionate caregiver
  • CPR
  • Electronic health records
  • Appointment setting
  • Diagnostic procedures
  • Trustworthy companion
  • Sterilization techniques
  • Adaptable
  • Inventory and supply management
  • Orthopedic splints
  • Patient flow management
  • Data entry
  • Lab equipment operation
  • Medical office administration
  • Medical billing and coding
  • OB/GYN procedures
  • Patient-focused care
  • Prioritizing stat orders
  • Case management
  • Indirect patient care
  • Complex Problem-solving
  • First aid
  • Chronic disease management
  • Medical office management
  • Patient relations
  • Medical procedures

Accomplishments

  • Recognized for outstanding dedication to patient care.
  • Recognized for going above and beyond the call of duty.
  • Achieved [Result] by completing [Task] with accuracy and efficiency.
  • Supervised team of [Number] staff members.
  • Documented and resolved [Issue] which led to [Results].

Certification

  • RMA - Registered Medical Assistant
  • [Area of certification] Training - [Timeframe]
  • Certified [Job Title], MEDICAL ASSISTANT - [Timeframe]1988 TO 2004 TTRAINED AT ST VINCENTS HOSPITAL MA TRAING

Interests

DEVOTED NANA - LOVE OUR PATIENTS GREAT REPORE WORKS CLOSE WITH OUR TEAM ASSIST WHEN NEEDED WORK WITH 2 DOCS DAILY - BEEN WITH SAME PHYSCIAN FOR 30 YRS SPENDING TIME WITH 6 GRANDCHILDREN

Timeline

Registered Medical Assistant

Milford Regional Medical Center
08.2004 - Current

High School Diploma -

UXBRIDGE HIGH SCHOOL

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DOLORES NOEL