Dolores Ortiz
Lago Vista,TX
Summary
Dedicated Master Mechanic skilled in diagnosing complex automotive issues and overseeing repair workflows. Proven ability to exceed customer expectations through effective communication and teamwork, ensuring repairs meet safety standards and manufacturer guidelines.
Overview
2
2
Languages
2027
2027
years of professional experience
Work History
Master Mechanic /Auto Body Technician
Leif Johnson Ford
06.2022 - Current
- Diagnosed and repaired complex automotive issues using advanced diagnostic tools.
- Consistently flag over 100 hours weekly
- Oversaw repair workflows, ensuring adherence to safety standards and operational efficiency.
- Mentored junior mechanics, enhancing their technical skills and promoting teamwork.
- Trained staff on new technologies and repair techniques, fostering a culture of continuous learning.
- Diagnosed complex electrical issues within vehicle systems using specialized testing equipment, resolving problems effectively and efficiently.
- Safeguarded vehicle warranties by conducting repairs in strict accordance with manufacturer guidelines and specifications.
- Delivered exceptional results under strict deadlines, prioritizing tasks based on customer needs and available resources.
- Exceeded customer expectations with detailed explanations of repairs completed, ensuring transparency and trust in the service provided.
- Diagnosed mechanical failures to determine and delegate corrective actions.
- Maintained cleanliness, safety and efficiency of garage.
- Aligned and balanced vehicle frames using laser alignment systems.
- Performed structural and non-structural repairs on variety of vehicle models.
- Used welding and cutting tools to repair metal body parts.
- Installed and repaired body panels, doors, hoods, fenders, bumpers and other parts.
- Installed interior and exterior trim, including moldings and emblems.
- Collaborated with service advisors to provide accurate estimates and customer communication.
- Diagnosed and repaired various mechanical and electrical problems on diverse vehicle makes and models.
- Utilized collision repair hammers, welders and grinders to address bodywork needs.
- Engine rebuilds
- Pre and Post scans
- EV certification
Mechanic /Body Tech
Georgetown Collison
04.2020 - 2021
- Diagnosed mechanical issues using advanced diagnostic tools and equipment.
- Performed routine maintenance on vehicles, ensuring optimal performance and safety standards.
- Collaborated with team members to streamline repair processes and improve turnaround times.
- Analyzed and located malfunctions in brakes, motors, switches, and control systems.
- Repaired engine and transmission components to rebuild engine and enhance vitality.
- Performed frame wrack, filing and grinding of repaired components to straighten automobile frames.
- Removed damaged parts with power tools and cutting torch.
Mechanic
Chicago Mobile Mechanics
02.2004 - 03.2020
- Maintained detailed records of repairs and services performed on vehicles.
- Developed innovative solutions to enhance mechanical efficiency and reduce downtime.
- Diagnosed and repaired mechanical issues in various vehicle systems.
- Conducted routine maintenance, including oil changes and brake inspections.
- Utilized diagnostic equipment to troubleshoot engine performance problems.
- Test drove vehicles to determine problems and test repairs.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Exceeded customer expectations by consistently delivering exceptional service and workmanship.
Chef Supervisor
Danziger
01.2001 - 03.2020
- Supervised kitchen operations to ensure timely and quality food preparation.
- Trained and mentored junior chefs in culinary techniques and safety protocols.
- Implemented inventory management practices to reduce food waste and control costs.
- Coordinated menu planning and execution for special events and daily service.
Mechanic
Juan's Motors
1998 - 2000
- Diagnosed and repaired mechanical issues in various vehicle systems.
- Assisted in diagnosing mechanical issues using diagnostic tools and equipment.
- Supported senior mechanics in performing routine vehicle maintenance tasks.
- Learned proper use of hand tools and power tools for automotive repairs.
- Developed understanding of engine components through hands-on training experiences.
- Took assessments to prove knowledge base and skills.
- Observed senior mechanics completing major repairs.
Skills
- Expert troubleshooting
- Fuel injection systems
- Brake system proficiency
- Steering system repair
- Advanced diagnostics
- Airbag system repair
- Transmission repair
- Hybrid vehicle technology
- Suspension expertise
- ABS system repair
- Engine repair
- Suspension systems
- Customer relations
- Welding
- AC repair
- Hardworking and dedicated
- Team player
- Problem-solving
- Time management
- EV
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Master Mechanic /Auto Body Technician
Leif Johnson Ford
06.2022 - Current
Mechanic /Body Tech
Georgetown Collison
04.2020 - 2021
Mechanic
Chicago Mobile Mechanics
02.2004 - 03.2020
Chef Supervisor
Danziger
01.2001 - 03.2020
Mechanic
Juan's Motors
1998 - 2000