Highly motivated consultant with strong work ethic, adaptability, and exceptional interpersonal skills. Adept at quickly mastering new skills and delivering quality work. Known for excellent communication and teamwork abilities, committed to achieving company goals and delivering exceptional service.
Overview
33
33
years of professional experience
Work History
Business Execution Consultant/Assistant Vice President
Wells Fargo & Company
Salt Lake City, UT
06.2007 - Current
Managed company onboarding processes, interviewing, and selecting new quality assurance personnel.
Fostered a team-oriented environment, encouraging collaboration and knowledge sharing among quality and production staff.
Coordinated with cross-functional teams to ensure product compliance with quality standards and customer requirements.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
Monitored departmental performance metrics to ensure objectives were met or exceeded.
Provided advice on operational processes, business development initiatives, organizational changes and other areas of improvement.
Coordinated activities among internal departments while ensuring compliance with all applicable laws and regulations.
Unit Manager
Discover Financial Services, DFS
Sandy , Utah
06.1991 - 06.2007
Implemented new technologies to streamline workflow processes within the unit.
Evaluated existing procedures for potential improvements in efficiency or cost savings measures.
Collaborated with other departments to ensure seamless integration of services provided by the unit.
Actively participated in recruitment efforts by interviewing potential candidates.
Monitored daily operations, ensuring compliance with applicable laws and regulations.
Managed the full cycle of the recruitment process, including sourcing, interviewing, screening, and selection of candidates.
Education
Some College (No Degree) - Human Resources Management
Western Governors University
Salt Lake City, UT
Skills
Top talent recruiting, hiring, and retention
Staff training and development
Bilingual fluency in Spanish
Strong communication abilities
Superior attention to detail
Diversity and Inclusion Champion
Excellent negotiation skills
Outstanding organizational development skills
Languages
Spanish
Native/ Bilingual
Timeline
Business Execution Consultant/Assistant Vice President
Wells Fargo & Company
06.2007 - Current
Unit Manager
Discover Financial Services, DFS
06.1991 - 06.2007
Some College (No Degree) - Human Resources Management