Dolores Powers

Department Head over 2 departments and 3rd Key. Stock shelves, rotate stock, do gun checks, run cash register when needed, do over rides on merchandise, customer service, and open and close the store. Close the cashiers tills down and run reports.

• Enhanced customer satisfaction by providing tailored solutions to meet diverse client needs.
• Developed strong relationships with clients through effective communication and personalized service.
• Executed daily sales strategies to increase product visibility and drive revenue growth.
• Trained and mentored new sales associates on best practices and company policies.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.

• Led daily operations, ensuring efficient service delivery and customer satisfaction.
• Developed and implemented marketing strategies to increase brand visibility and attract new customers.
• Oversaw inventory management, optimizing supply chain processes for cost-effectiveness.
• Trained and mentored staff, fostering a collaborative team environment focused on high performance.
• Analyzed sales data to identify trends, driving strategic decisions for product offerings and promotions.
• Streamlined operational workflows, improving efficiency and reducing service wait times for customers.
• Managed day-to-day business operations.
• Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
• Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
• Trained and motivated employees to perform daily business functions.