Summary
Work History
Education
Skills
Timeline
References
Generic

Dolores Saiz

Mesa,AZ

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Responsible worker, proficient in customer service and time management. Passionate and motivated, with a drive for excellence. Always got tasks done, kept work area clean, and prepared for the next person to help things run smoothly.

Work History

Shift Leader

Proof Bread, LLC
Mesa, AZ
02.2023 - Current
  • Assisted in training new employees on shift operations and positioned skilled staff in key areas throughout shift to optimize department productivity.
  • Maintained an organized work environment by delegating tasks to staff as needed.
  • Resolved customer complaints promptly and professionally.
  • Checked orders for quality and completeness and Inspected food preparation areas to ensure proper sanitation standards were met at all times as well as upholding company standards and compliance requirements for operations.
  • Managed inventory levels by monitoring stock levels, ordering supplies when necessary, and ensuring product quality was up to standard prior to use or sale.

Head Pastry Chef

Quiessence At The Farm
Phoenix, AZ
11.2020 - 04.2021
  • Maintained well-organized mise en place to keep work consistent as well as determining quantity of product to prepare for next day operation by maintaining detailed schedule.
  • Trained and mentored new kitchen staff to prepare each for demanding roles on procedures and managed performance
  • Created unique daily specials to drive business growth. Aligned seasonal plants with ingredient availability and key area events for optimal promotions.
  • Produced allergy-friendly gluten-, dairy- and egg-free variations of classic recipes. Produced up to 30-120 pastries, cakes, breads and other desserts each day.

Bakery Worker

Albertson's
Mesa, AZ
12.2017 - 07.2018
  • Arranged bakery displays to showcase baked goods, cakes and pies to drive product sales. Decorated and merchandised quality bakery goods to build business reputation and revenue base. Organized bag or package purchases, and wrap gifts. Maintained clean shelves,counters, and tables.
  • Monitored counter and display inventory by replacing stock and requesting new products from kitchen to keep areas well-stocked for maximum sales. Assisted bakers with procuring necessary ingredients from inventory area during high-volume periods with demanding order levels.
  • Provided superior customer service to promote guest satisfaction, brand loyalty and consistent revenue. Answer questions regarding Alderson's and its merchandise. Place special orders or call other stores to find desired items. Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
  • Assisted with opening the bakery and closing it depending on the shift.

Education

Culinary Certificate - Culinary Arts

Scottsdale Community College
Scottsdale, AZ
05.2020

Skills

  • Inventory Maintenance
  • Equipment Cleaning
  • Fine Arts
  • Critical Thinking
  • Time Management
  • Coordination
  • Production and Processing
  • Expiration Monitoring
  • Problem-Solving
  • Training Assistance

Timeline

Shift Leader

Proof Bread, LLC
02.2023 - Current

Head Pastry Chef

Quiessence At The Farm
11.2020 - 04.2021

Bakery Worker

Albertson's
12.2017 - 07.2018

Culinary Certificate - Culinary Arts

Scottsdale Community College

References

References available upon request.

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Dolores Saiz