Dolores Shayne
Farmington
Summary
Reliable driver with expertise in safety compliance, customer service, and team leadership. Proven ability to coordinate deliveries and train new staff, ensuring operational efficiency and high customer satisfaction.
Overview
40
40
years of professional experience
Work History
Driver
RED APPLE
Farmington
05.2016 - 12.2025
- Operated delivery vehicle safely and efficiently across designated routes.
- Conducted regular vehicle inspections to ensure safety and compliance standards.
- Communicated effectively with dispatch to coordinate timely deliveries.
- Maintained accurate records of deliveries, mileage, and fuel usage.
- Adhered to traffic laws and company policies during all driving activities.
- Assisted in training new drivers on safety protocols and operational procedures.
- Delivered goods and services to customers on time and in excellent condition.
- Adhered to company policies and procedures related to safety and security standards.
- Documented daily mileage, gas, and other data.
- Inspected vehicles for cleanliness and checked gas and oil levels prior to departure.
- Inspected vehicles for mechanical items and safety issues, ensuring they are in proper working condition.
- Performed pre-trip inspection checks and reported problems to supervisor.
- Picked up clients from specific locations to transport and drop off at destinations.
- Maintained accurate logs of vehicle inspections and repair status.
Manager
TURNAROUND LOUNGE
Farmington
02.1986 - 07.2025
- Managed daily operations of the lounge to ensure smooth service delivery.
- Supervised staff to maintain high levels of customer satisfaction.
- Trained new employees on service protocols and company standards.
- Scheduled shifts to optimize staffing levels during peak hours.
- Coordinated special events to enhance guest experiences and engagement.
- Resolved customer complaints promptly to uphold a positive atmosphere.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Trained employees on additional job positions to maintain coverage of roles.
- Provided leadership during times of organizational change or crisis situations.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Resolved customer complaints and issues promptly, maintaining a positive brand image.
- Oversaw daily operations, maintaining efficiency and quality standards.
HYDROVAC DRIVER
READY SERVICE HYDROVAC
Rifle
05.2005 - 08.2016
- Conducted pre-trip inspections to ensure vehicle safety and reliability.
- Collaborated with crew members to coordinate job site activities effectively.
- Followed safety protocols to minimize risks during operations and on-site activities.
- Documented daily mileage, gas, and other data.
- Adhered to company policies and procedures related to safety and security standards.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Maintained and calibrated hydrologic instruments for accuracy and reliability.
- Prepared technical reports summarizing findings and methodologies used.
- Maintained databases of collected hydrologic information such as precipitation records or groundwater levels.
Education
High School Diploma -
DELAWARE VALLEY HIGH SCHOOL
Frenchtown, NJ05-1969
Skills
- Vehicle inspection
- Route optimization
- Delivery coordination
- Safety compliance
- Driver training
- Customer relationship management
Timeline
Driver
RED APPLE
05.2016 - 12.2025
HYDROVAC DRIVER
READY SERVICE HYDROVAC
05.2005 - 08.2016
Manager
TURNAROUND LOUNGE
02.1986 - 07.2025
High School Diploma -
DELAWARE VALLEY HIGH SCHOOL