Dolores V. Ruiz
Riverside,USA
Summary
Experienced and Energetic bilingual Multi-Specialty Medical professional seeking to advance my knowledge and career in the Medical field. Everyday I aspire to bring joy and efficiency to the work place with an enthusiastic attitude.
Overview
14
14
years of professional experience
Work History
Surgical Specialty MA Trainer/Float
Planned Parenthood Of Orange And San Bernardino Counties
Orange And San Bernardino Counties
05.2018 - 07.2025
- Float Medical Assistant at Victorville, Upland, and SB sites. Trained in surgical, family planning, and primary care. Assisted Medical Director on clinical days.
- Worked in fast paced environments with sometimes up to 5 providers in clinic.
- Mentored new hires, enhancing staff development and productivity.
- Coached employees on best practices, offering feedback for professional growth.
- Evaluated training effectiveness by tracking participant progress and gathering feedback.
- Collaborated with experts to create accurate training content.
- Delivered presentations that facilitated learning and retention.
- Sanitized and organized exam rooms and medical equipment.
- Directed patients to exam rooms and prepared for physician examinations.
- Built strong patient relationships through effective communication fostering trust in quality care.
- Maintained a clean clinical environment by following infection control guidelines.
- Assisted physicians with minor surgeries, prepping operating rooms and sterilizing instruments.
- Facilitated patient care with thorough documentation of histories, vital signs, and medications.
- Ensured patient safety during examinations by addressing concerns promptly.
- Monitored medical supply levels and submitted replenishment orders timely.
- Boosted satisfaction by providing compassionate care and addressing needs promptly.
Neuroscience & Multi-specialty Medical Assistant
UCR Health
3390 University Ave Riverside Ca
06.2015 - 05.2019
- Facilitated flow and worked with patients for neurosurgery, Neurology, Primary Care, Psychiatry and pain management clinics.
- Worked closely and Communicated effectively with multi-specialty physicians/providers.
- Conducted referral and insurance verifications for patients diagnostics exams as well as office visits.
- Communicated with administrators, doctors, and patients regarding care.
- Sanitized, restocked, and organized exam rooms and equipment.
- Directed patients to exam rooms and prepared for physician examinations.
- Cultivated patient relationships through effective communication.
- Maintained a clean clinical environment by following infection control guidelines.
- Assisted physicians with minor surgeries and sterilized instruments.
- Documented medical histories, vital signs, and medications accurately.
- Ensured patient comfort during examinations by addressing concerns.
Float Medical Assistant SB county
Planned Parenthood Of Orange And San Bernardino Counties
1873 Commercenter West San Bernardino Ca 92408
02.2011 - 05.2015
- Assisted with and supported surgical procedures, specialty services, primary care and family planning clinics.
- Worked in fast paced environments with sometimes up to 5 providers in clinic.
- Gained full knowledge of PPOSBC clinical practice through cross-training in front office.
- Sanitized and organized exam rooms and medical equipment.
- Directed patients to exam rooms and prepared for physician examinations.
- Established strong patient relationships through effective communication.
- Maintained clean clinical environment by following infection control protocols.
- Aided physicians with minor surgeries/procedures, including room preparation and instrument sterilization.
- Facilitated patient care via accurate documentation of histories, vital signs, and medications.
- Ensured comfort during examinations by addressing patient concerns promptly.
- Monitored medical supply levels and submitted replenishment orders timely.
- Enhanced patient satisfaction by providing compassionate care during visits.
- Performed phlebotomy tasks efficiently with minimal discomfort for patients.
- Conducted laboratory tests and prepared specimens for analysis.
Education
Medical Assistant Certification - Medical Assisting
Concorde Career College
San Bernardino, CA09.2010
Skills
- Employment with PPOSBC for a total of 11yrs over 14yrs span
- Bilingual medical assistant with 15yrs of experience in medical field
- Knowledge and comprehension of both front and back off medical practices
- Skilled in difficult venipunctures
Timeline
Surgical Specialty MA Trainer/Float
Planned Parenthood Of Orange And San Bernardino Counties
05.2018 - 07.2025
Neuroscience & Multi-specialty Medical Assistant
UCR Health
06.2015 - 05.2019
Float Medical Assistant SB county
Planned Parenthood Of Orange And San Bernardino Counties
02.2011 - 05.2015
Medical Assistant Certification - Medical Assisting
Concorde Career College