Dolores Winser
Appleton,Wisconsin
Summary
Assistant Manager at Rocky Rococo Pizza and Pasta that is een through enhancing customer satisfaction and team productivity. Skilled in money handling and conflict resolution, I am able to successfully train staff, and be courteous of those around me, I work with time management successfully finishing things in a timely manner.
Overview
2
2
years of professional experience
Work History
Assistant Manager
Rocky Rococo Pizza and Pasta
Appleton, WI
06.2023 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Enhanced team productivity by streamlining operational processes.
Education
Appleton West High School
Appleton, WI01-2025
No Degree - Certified Nursing Assistant
Fox Valley Technical College
Appleton, WI06-2025
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Problem-solving
- Time management
Timeline
Assistant Manager
Rocky Rococo Pizza and Pasta
06.2023 - Current
Appleton West High School
No Degree - Certified Nursing Assistant
Fox Valley Technical College