Summary
Overview
Work History
Education
Skills
Timeline
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Dolores Winser

Appleton,Wisconsin

Summary

Assistant Manager at Rocky Rococo Pizza and Pasta that is een through enhancing customer satisfaction and team productivity. Skilled in money handling and conflict resolution, I am able to successfully train staff, and be courteous of those around me, I work with time management successfully finishing things in a timely manner.

Overview

2
2
years of professional experience

Work History

Assistant Manager

Rocky Rococo Pizza and Pasta
06.2023 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Enhanced team productivity by streamlining operational processes.

Education

Appleton West High School
Appleton, WI
01-2025

No Degree - Certified Nursing Assistant

Fox Valley Technical College
Appleton, WI
06-2025

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making
  • Problem-solving
  • Time management

Timeline

Assistant Manager

Rocky Rococo Pizza and Pasta
06.2023 - Current

Appleton West High School

No Degree - Certified Nursing Assistant

Fox Valley Technical College

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Dolores Winser