Dolores (Deedee) Grieco
Edgewater,FL
Summary
Dynamic Realtor with a proven track record at Keller Williams Realty Florida Partners, adept in client engagement and market analysis expertise. Excelled in building lasting relationships and leveraging strong negotiation skills for optimal client outcomes. Achieved notable client satisfaction and market insight, enhancing referral pipelines and financial success.
Professional with solid experience in banking support, adept at resolving customer inquiries and fostering positive relationships. Proven ability to collaborate effectively with team members and adapt to evolving demands. Highly skilled in problem-solving, active listening, and maintaining composure under pressure. Reliable and focused on delivering exceptional results in customer-centric environment.
Professional lending specialist prepared for this role with solid experience in financial services. Skilled in loan processing, customer service, and financial analysis. Strong focus on team collaboration and achieving results. Adaptable, reliable, and highly organized.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Realtor
Keller Williams Realty Florida Partners
10.2024 - Current
- Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
- Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
- Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
- Enhanced client satisfaction with diligent follow-up after closing, ensuring a positive experience overall.
Assistant
Glenn's Custom Painting
08.2022 - Current
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Consistently met project deadlines through effective time management and prioritization of tasks assigned by lead painter.
- Assisted in completing jobs on schedule by maintaining a clean and organized work environment.
- Enhanced the efficiency of painting projects by preparing surfaces and materials ahead of time.
Mortgage Loan Officer Assistant
Cross Country Mortgage
01.2022 - 08.2022
- Managed a pipeline of mortgage applications, maintaining accuracy and prioritizing urgent cases.
- Set up files using loan officer checklist and submitted on-time for processing.
- Maintained compliance with federal regulations by staying up-to-date with industry changes and guidelines.
- Maintained referral pipeline by reaching out regularly to real estate agents, referral partners, and past clients.
- Supported loan processing by compiling applicant documentation such as credit reports, employment verifications, and financial history paperwork.
Southstate Bank
Relationship Banker
05.2006 - 12.2021
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Interviewed prospective customers to discuss financial goals and means surrounding consumer loans.
- Submitted loan applications to underwriter for verification and recommendations.
- Developed strong relationships with clients, resulting in repeat business and referrals for additional loans.
- Maintained strict adherence to compliance regulations, ensuring all transactions were accurately processed and documented.
- Provided training to new customer service representatives, ensuring high standards of service.
- Organized and participated in community outreach programs, increasing bank visibility and customer base.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
Education
Real Estate
Gold Coast
Orlando, FL05-2023
High School Diploma -
San Clemente High School
San Clemente, CA06-1986
Skills
- Client Relationship Management
- Proficient in Relationship Building
- Cash handling accuracy
- Professional Networking
- Client Relations
- Effective Problem Resolution
- Proficient in Handling Multiple Tasks
- Sales Enhancement Techniques
Accomplishments
- Achieved and exceeded sales goals by 100% through accurate client needs assessments and efficient cross-selling of financial products.
- Grew customer base 50% and deposits by 5 million in 2020.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Product Promotion - Up-sold products and motivated customers to upgrade current product plans.
- Monetary Transactions - Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
- Cashier - Achieved highest Number of new credit accounts opened within one-month period.
- Customer Relations - Earned highest marks for customer satisfaction, company-wide.
Certification
- National Association of REALTORS® (NAR) Membership - National Association of Realtors.
- Notary Public License - Florida Secretary of State or Equivalent Authority.
Timeline
Realtor
Keller Williams Realty Florida Partners
10.2024 - Current
Assistant
Glenn's Custom Painting
08.2022 - Current
Mortgage Loan Officer Assistant
Cross Country Mortgage
01.2022 - 08.2022
Southstate Bank
Relationship Banker
05.2006 - 12.2021
- National Association of REALTORS® (NAR) Membership - National Association of Realtors.
- Notary Public License - Florida Secretary of State or Equivalent Authority.
Real Estate
Gold Coast
High School Diploma -
San Clemente High School
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