Dolorita Nieto
Santo Domingo Pueblo,NM
Summary
Dynamic retail professional with a proven track record at Home Depot, excelling in inventory control and customer service. Recognized for enhancing sales through effective merchandise displays and fostering teamwork. Adept at utilizing POS systems and building strong customer relationships, driving repeat business and satisfaction.
Overview
2025
2025
years of professional experience
Work History
Retail Customer Sales Associate
Home Depot
- Conducted regular stock checks for better inventory management, reducing instances of out-of-stock items affecting potential sales opportunities.
- Collaborated with team members to achieve sales targets and improve overall store performance.
- Participated in visual merchandising efforts to create attractive displays and stimulate buyer interest.
- Contributed to store revenue growth through consistent cross-selling and add-on sales techniques.
- Developed strong product knowledge, enabling effective recommendations and upselling opportunities.
- Assisted in inventory management, ensuring the availability of products for customers to purchase.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Handled billing and payment issues by following guidelines and resolving disputes.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Engaged in friendly conversation with customer to better uncover individual needs.
Cashier
Kewa Enterprises
08.2021 - 01.2025
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
Crew Shift Leader
Wingstop
04.2019 - 06.2021
- Supervised team members and oversaw effective and efficient completion of job duties.
- Distributed necessary tasks and duties during each shift.
- Maintained accurate cash handling procedures throughout each shift while managing register transactions efficiently.
- Promoted a culture of teamwork, leading by example with strong work ethic and dedication to company goals.
- Maintained a clean and safe work environment through regular inspections and proactive maintenance efforts.
- Managed inventory levels to minimize waste while ensuring adequate stock for customer demand.
- Prepared detailed end-of-shift reports to inform management of shift outcomes including sales figures, staffing concerns, or any outstanding incidents requiring attention.
- Met construction budgets by monitoring project expenditures, identifying variances and implementing corrective actions.
- Improved team efficiency by implementing streamlined processes and work schedules.
- Boosted customer satisfaction with prompt and courteous service, addressing inquiries and complaints efficiently.
- Coordinated with suppliers to ensure timely delivery of inventory, avoiding stockouts.
Education
High School Diploma -
Santa Fe Indian School
Santa Fe, NM05.2021
Skills
- Goal oriented
- Merchandise display
- Inventory control
- POS system operation
- Customer service
- Software CRM system proficiency
- MS office proficiency
- Software troubleshooting
- Teamwork and collaboration
- Friendly and helpful
- Honest and dependable
- Strong communication and interpersonal skills
- Excellent communication
- Team leadership
Timeline
Cashier
Kewa Enterprises
08.2021 - 01.2025
Crew Shift Leader
Wingstop
04.2019 - 06.2021
Retail Customer Sales Associate
Home Depot
High School Diploma -
Santa Fe Indian School
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