Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Dom Almanza

Waterford,MI

Summary

Restaurant General Manager with expertise in inventory management, staff scheduling, and customer service. Demonstrated leadership skills enhance team motivation and operational efficiency.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Restaurant General Manager

Great Lakes Taco
Lake Orion, Michigan
08.2020 - Current
  • Developed staff schedules to maintain optimal staffing levels during peak hours.
  • Maintained accurate inventories of food, supplies and equipment.
  • Motivated staff through acknowledgment of hard work, achievements and instilling accountability while leading by example.
  • Directed and coordinated restaurant activities to obtain optimum customer service and strong employee development.
  • Implemented training programs to enhance employee skills and performance.

Restaurant General Manager

Wendys Restaurant
Southfield, Michigan
04.2002 - 08.2020
  • Coordinated inventory management and ordering of supplies for efficiency.
  • Resolved customer complaints promptly to maintain a positive dining experience.
  • Scheduled staff shifts and monitored labor costs.
  • Reduced food waste by overseeing and planning ingredients, anticipated customers, and popularity of items.
  • Monitored daily operations to ensure adherence to established policies and procedures.

Education

High School Diploma -

South Lyon
South Lyon, MI
05-1993

Skills

  • Inventory management
  • Customer service
  • Staff scheduling
  • Employee training
  • Food safety compliance
  • Operational efficiency

Certification

  • Servsafe Proctor

Timeline

Restaurant General Manager

Great Lakes Taco
08.2020 - Current

Restaurant General Manager

Wendys Restaurant
04.2002 - 08.2020

High School Diploma -

South Lyon

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