Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline

Domanique Mason

Somerville

Summary

Dynamic professional with experience at Fayette County Public Schools, excelling in classroom management and relationship building. Proven ability to motivate students and enhance engagement through innovative lesson planning. Strong critical thinking skills complemented by a commitment to fostering a supportive learning environment, ensuring student success and well-being.

Overview

18
18
years of professional experience

Work History

Teacher's Assistant/Attendance Clerk/Security Guard

Fayette County Public Schools
12.2020 - Current
  • Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
  • Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
  • Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
  • Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.

Security Guard

John Wilder Youth Develpment Center
01.2015 - 05.2021
  • Maintained a safe environment for staff and visitors through proactive surveillance and communication.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Checked and verified photo identification prior to granting facility access.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Responded to emergencies promptly, ensuring the safety of all individuals on site.

Receptionist

Leath Chiropractic
08.2013 - 10.2014
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.

Direct Support Staff

Volunteers of America
02.2010 - 10.2015
  • Managed challenging behaviors through effective communication, de-escalation techniques, and crisis intervention strategies.
  • Assisted clients with daily living tasks for increased autonomy and satisfaction.
  • Participated in ongoing training programs to enhance knowledge base and stay current on best practices within the field.
  • Improved client well-being by providing emotional support and fostering strong relationships.
  • Promoted safety and health by administering medications accurately and adhering to hygiene protocols.
  • Enhanced client independence by implementing personalized support plans and monitoring progress.

Business Office Manager Assistant

Galloway Healthcare Center
01.2007 - 02.2010
  • Updated reports, managed accounts, and generated reports for company database.
  • Managed financial operations for the business, ensuring accurate budgeting and timely invoice processing.
  • Resolved financial discrepancies and customer billing issues with timely attention.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Oversaw inventory management, maintaining optimal levels of supplies while minimizing costs.

Education

Associate of Applied Science - Healthcare Administration

University of Phoenix, Tempe, AZ
02-2023
  • Dean's List
  • 4.0 GPA

Certificate - Medical Assistant

Anthem Career College , Memphis, TN
06-2013
  • 4.0 GPA

High School Diploma -

Fayette-Ware Comprehensive High School, Somerville, TN
05-2006
  • 3.0 GPA

Skills

  • Student rapport
  • Cash handling
  • Time management skills
  • Customer service excellence
  • Reliability and punctuality
  • Proficient in Microsoft
  • Clear communication
  • Empathy and patience
  • Data entry
  • Medical terminology
  • Vital sign monitoring
  • Direct patient care
  • Phlebotomy
  • Patient assessments
  • Patient flow management
  • First aid
  • Emergency response preparedness
  • Data entry proficiency
  • Telephone etiquette
  • Database administration
  • Discipline documentation
  • Record keeping expertise
  • Attendance records maintenance
  • Student database management
  • Parental and guardian assistance
  • Confidentiality
  • Teamwork
  • Customer service
  • Call answering and routing
  • Microsoft office
  • Team building
  • Administrative support
  • Security checks
  • Security monitoring

Accomplishments

  • Telephone Service - Professionally processed 80+ calls per day, providing information and service to ensure customer satisfaction.
  • Awarded "Employee of the Month" for delivering outstanding administrative support.

Timeline

Teacher's Assistant/Attendance Clerk/Security Guard - Fayette County Public Schools
12.2020 - Current
Security Guard - John Wilder Youth Develpment Center
01.2015 - 05.2021
Receptionist - Leath Chiropractic
08.2013 - 10.2014
Direct Support Staff - Volunteers of America
02.2010 - 10.2015
Business Office Manager Assistant - Galloway Healthcare Center
01.2007 - 02.2010
University of Phoenix - Associate of Applied Science, Healthcare Administration
Anthem Career College - Certificate, Medical Assistant
Fayette-Ware Comprehensive High School - High School Diploma,

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Domanique Mason