Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Domanique santos

New Bedford,MA

Summary

Compassionate home health aide and cashier known for integrity and professionalism. Skilled in customer assistance and patient care, ensuring satisfaction and safety. Eager to leverage diverse experience to improve service delivery.

Dedicated professional with strong customer service and team collaboration skills. Experienced in resolving complaints and training staff to enhance service quality.

Overview

12
12
years of professional experience

Work History

Cashier/Stocker

Dollar Tree
New Bedford, MA
06.2015 - Current
  • Processed customer transactions efficiently using POS systems.
  • Maintained accurate cash drawer balances throughout shifts.
  • Assisted customers with product inquiries and store navigation.
  • Collaborated with team members to enhance store presentation and organization.
  • Trained new cashiers on register operations and customer service standards.
  • Resolved customer complaints promptly, ensuring satisfaction and loyalty.
  • Monitored stock levels, restocking shelves to maintain product availability.

Home Health Aide

Bayada Home Health
North Dartmouth, MA
03.2014 - Current
  • Provided personal care and assistance with daily living activities for diverse patient populations.
  • Monitored patient vital signs and reported changes to healthcare professionals in a timely manner.
  • Assisted patients with mobility, ensuring safety and comfort during transfers and daily routines.
  • Developed tailored care plans in collaboration with multidisciplinary teams to meet individual patient needs.
  • Implemented infection control measures in compliance with healthcare regulations, ensuring a safe environment for patients.
  • Trained new staff on best practices for patient care, enhancing team performance and service quality.
  • Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
  • Maintained a clean and safe home environment for patients, reducing falls and accidents.
  • Assisted clients with daily living activities, enhancing their independence and quality of life.
  • Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
  • Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
  • Completed entries in log books, journals, and care plans to accurately document and report patient progress.

Education

Associate of Science - Nursing

Bristol Community College
Fall River, MA
05-2025

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Cash handling
  • Team collaboration
  • Customer service excellence
  • Professionalism and courtesy

Languages

Creole
Native or Bilingual

Timeline

Cashier/Stocker

Dollar Tree
06.2015 - Current

Home Health Aide

Bayada Home Health
03.2014 - Current

Associate of Science - Nursing

Bristol Community College
Domanique santos