DoMaria Miles
Houston,TX
Summary
Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving.
Overview
23
23
years of professional experience
Work History
Sale Associate
Macy's
11.2022 - 06.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
Sales Associate
Soma
01.2022 - 03.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
Cashier customer service
Ross Dress For Less
12.2019 - 01.2021
- Restocking everything clean in the store
- Resolved customer complaints and maintained clean and tidy checkout area.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Met customer service goals and exceeded customer expectations.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Processed customer orders and accurately handled payment transactions.
- Counted money in drawers at beginning and end of each shift.
- Processed refunds and exchanges in accordance with company policy.
- Used POS system to enter orders, process payments and issue receipts.
Pizza Hut Manager
Pizza Hut
02.2019 - 06.2019
- Cook clean orders close the store count money and took care customers
Team Leader
Jack in the Box
08.2017 - 05.2019
- Always on time I come to work when no one shows up, I’m a fast learner I can do overtime if u need me to
- Club Member
Waitress cashier buster I cleaned I
CLUB PARADISE
01.2000 - 07.2013
Team Leader
SPORT CENTER
01.2000 - 03.2013
Education
GED -
Natchez High School
Skills
- Refund Handling
- Customer Service and Assistance
- POS Inventory System Operation
- Retail Merchandising
- Stocking and Replenishing
- Cash Register Operation
- Till Counting
- Shelving Items
- Tagging Updates
- Customer Relationship Management
- Calculation of Discounts
- Staff Assignments
- Customer Satisfaction
- Customer Transactions
Additional Information
- Authorized to work in the US for any employer
Timeline
Sale Associate
Macy's
11.2022 - 06.2023
Sales Associate
Soma
01.2022 - 03.2023
Cashier customer service
Ross Dress For Less
12.2019 - 01.2021
Pizza Hut Manager
Pizza Hut
02.2019 - 06.2019
Team Leader
Jack in the Box
08.2017 - 05.2019
Waitress cashier buster I cleaned I
CLUB PARADISE
01.2000 - 07.2013
Team Leader
SPORT CENTER
01.2000 - 03.2013
GED -
Natchez High School