Customer-focused hospitality and sales professional with extensive experience in guest services, security, and front desk operations. Adept at enhancing customer experiences, resolving conflicts, and driving revenue through strategic upselling. Proven ability to work independently, adapt to fast-paced environments, and ensure seamless operations in resort and retail settings.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.