Summary
Overview
Work History
Education
Skills
Awards
Languages
Timeline
Generic
Domenica Minuta

Domenica Minuta

Chicago

Summary

Dedicated hospitality professional committed to delivering outstanding service and building motivated, high-performing teams. Proven leader skilled at managing operations, staff training, inventory, payroll, and safety compliance in fast-paced environments. Authorized to work in the US for any employer.

Overview

18
18
years of professional experience

Work History

Facilities Lead Manager

Chicago Public Schools
07.2024 - Current
  • Managed 11 public schools and 50 custodial staff, handling scheduling, inventory, and payroll.
  • Conducted staff training in stripping and waxing procedures.
  • Operated specialized cleaning equipment (burnishers, T3 machines, scrubbers).
  • Implemented cleaning procedures compliant with OSHA and state regulations using Cintas chemicals.

Custodial Manager

Hyde Park Hospitality
12.2022 - 06.2024
  • Oversaw operations for 15 public schools with 80 custodial workers.
  • Managed schedules, inventory, payroll, and staff training.
  • Ensured OSHA compliance and effective use of commercial cleaning equipment and Ecolab chemicals.

Director of Operations

Claridge House Chicago
03.2021 - 10.2022
  • Supervised food and beverage, front office, housekeeping, and laundry departments.
  • Established and enforced company safety standards and inventory control systems.
  • Managed recruitment, staff training, and employee policies, increasing staff satisfaction and customer service quality.
  • Performed inspections of VIP rooms, daily inspections, and managed budgeting and financial forecasting.

Area Manager / HR Manager

Hotel Staffing Solutions
12.2017 - 03.2021
  • Managed operations for 40 properties, including recruiting, staffing, and client communications.
  • Ensured 24/7 availability and prompt responses to client needs.

Executive Housekeeping Manager

Hyatt Rosemont
09.2007 - 09.2011
  • Awarded 2015 Manager of the Year
  • Managed daily housekeeping operations for 206 hotel units.
  • Implemented safety policies, managed inventory, and supervised staff training and recruitment.
  • Enhanced guest experiences through high standards of room inspection and maintenance.

Housekeeping Supervisor

Hyatt Regency
09.2007 - 09.2011
  • Assigned and inspected rooms, managed inventory and lost & found operations.
  • Scheduled staff and maintained hotel standards through efficient reporting and oversight.

Front Desk Agent/Supervisor

Hyatt Regency
  • Managed guest reservations, check-ins/check-outs, and addressed guest concerns promptly.
  • Supervised front-of-house staff including valet and doormen.

Education

High School Diploma -

Harper College
01.2014

Skills

  • Leadership & Team Management
  • Human Resources & Recruiting
  • Payroll & Budgeting
  • Inventory Management
  • OSHA Compliance
  • Microsoft Office & Google Suite
  • Hospitality Operations
  • Strategic Planning
  • Customer Service Excellence

Awards

  • Manager of the Quarter, 06/01/18, Hotel Staffing Solutions
  • Manager of the Year, 01/01/16, Hyatt Rosemont

Languages

English
Full Professional
Spanish
Full Professional

Timeline

Facilities Lead Manager

Chicago Public Schools
07.2024 - Current

Custodial Manager

Hyde Park Hospitality
12.2022 - 06.2024

Director of Operations

Claridge House Chicago
03.2021 - 10.2022

Area Manager / HR Manager

Hotel Staffing Solutions
12.2017 - 03.2021

Executive Housekeeping Manager

Hyatt Rosemont
09.2007 - 09.2011

Housekeeping Supervisor

Hyatt Regency
09.2007 - 09.2011

Front Desk Agent/Supervisor

Hyatt Regency

High School Diploma -

Harper College

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