Domenick Musolino
Randolph Township,NJ
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Experiences in running a successful business will translate well in other fields. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
21
21
years of professional experience
Work History
Manager
Florham Park Pizzeria and Restaurant
Florham Park, New Jersey
06.2003 - 04.2024
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Oversaw daily operations, maintaining efficiency and quality standards.
- Oversaw marketing initiatives, increasing brand awareness and sales.
- Managed inventory levels to meet demand without overstocking, reducing waste.
- Implemented effective marketing strategies, resulting in an increase in customer base through social media campaigns, local partnerships, and community engagement.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Resolved customer complaints and issues promptly, maintaining a positive brand image.
- Managed a pizzeria/restaurant, overseeing all aspects of business operations, including concept development, menu creation, staffing, and daily management.
- Managed financial activities, including budgeting, cost control, achieving profitability and maintaining healthy profit margins.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Trained employees on additional job positions to maintain coverage of roles.
Education
Associate in Marketing - Marketing
Berkeley College
Woodland Park NJ 06-1998
Skills
- Customer Service: Committed to delivering exceptional service and building strong customer relationships
- Leadership: Experienced in leading and motivating teams to achieve operational excellence
- Business Management: Skilled in financial management, budgeting, and inventory control
- Marketing: Knowledgeable in digital marketing, social media management, and promotional strategies
- Goal Setting
- Problem-solving abilities
- Schedule Management
- Excellent Communication
- Multilingual - Italian and Spanish
Timeline
Manager
Florham Park Pizzeria and Restaurant
06.2003 - 04.2024
Associate in Marketing - Marketing
Berkeley College