Domenick Valadez

• Organized and collected carts to maintain a tidy, efficient parking lot

• Assisted customers with their groceries, providing friendly, helpful service

• Maintained a clean and safe environment for customers and staff

• Demonstrated strong attention to detail and a customer-focused approach

• Oversaw day-to-day operations of a bustling skating rink, managing a team of 10 staff members and ensuring a safe and enjoyable experience for over 1000 visitors daily
• Conducted regular staff training sessions to enhance customer service skills, resulting in a 25% increase in positive customer feedback and satisfaction scores
• Implemented and enforced safety protocols and procedures, resulting in a 30% decrease in accidents and incidents, and ensuring compliance with industry regulations
• Managed distribution and rentals of all skating equipment for customers

• Efficiently delivered pizzas to customers' doorsteps within specified timeframes, ensuring prompt and accurate service
• Safely operated a delivery vehicle, following all traffic laws and maintaining a clean driving record
• Provided excellent customer service by greeting customers with a friendly attitude and addressing any concerns or questions promptly and professionally
• Managed cash transactions accurately, handling payments and providing exact change to customers in a timely manner

As a Parking Lot Associate, I ensured a smooth customer experience by organizing and collecting carts, assisting customers with groceries, and maintaining a clean, safe environment. My role required a keen eye for organization, attention to detail, and a customer-first mindset, which I consistently applied to create a welcoming atmosphere for all visitors.