Domenico Tassone
Ronkonkoma
Summary
Dynamic Network/Wireless Engineer with a proven track record at CSDNet, specializing in wireless network design and implementation. Adept at enhancing connectivity and performance through strategic troubleshooting and collaboration. Recognized for exceptional problem-solving and customer service skills, driving significant improvements in network efficiency and user satisfaction.
Overview
2027
2027
years of professional experience
Work History
Network/Wireless Engineer
CSDNet
2014 - Current
- Designed and implemented wireless network solutions to enhance connectivity and performance.
- Conducted site surveys to assess coverage requirements and optimize network installations.
- Collaborated with cross-functional teams to troubleshoot and resolve wireless connectivity issues.
- Developed documentation for network designs, configurations, and troubleshooting procedures.
- Analyzed network performance metrics to identify areas for improvement and drive enhancements.
- Led initiatives to upgrade existing wireless infrastructure, ensuring compliance with industry standards.
- Supported disaster recovery efforts by designing robust backup systems and ensuring seamless failover capabilities in case of emergencies.
- Administered critical firmware updates and maintained accurate documentation of all changes made within the network environment.
- Established a reputation for excellence in the field by consistently meeting or exceeding deadlines while delivering high-quality wireless engineering solutions.
- Delivered exceptional customer service while providing remote support for various client networks across multiple industries and sectors.
Senior Network Administrator
CSDNet
Uniondale, NY
04.2011 - 05.2016
- Administered network infrastructure operations, focusing on maximizing performance and ensuring consistent availability across multiple sites.
- Optimized configuration and maintenance of routers, switches, and firewalls, ensuring robust security protocol implementation.
- Analyzed and addressed complex network challenges, effectively reducing user downtime and maintaining service continuity.
Desktop Support Junior Network Administrator
CSDNet
Brentwood, NY
05.2008 - 05.2011
- Delivered technical support for desktop hardware and software issues, ensuring optimal user productivity.
- Assisted in network troubleshooting and resolution to maintain seamless connectivity.
- Conducted comprehensive configuration and installation of computer systems, ensuring peak performance and reliability for end-users.
- Engaged with senior administrators to implement and maintain system upgrades, ensuring operational efficiency.
- Established a strong rapport with end-users by providing exceptional customer service in all interactions.
- Managed Active Directory accounts for users and groups, improving access control across the organization.
Education
Associate of Science - Network And System Administration
Suffolk County Community College
Selden, NY05-2011
Skills
- IP networking
- Wireless networking
- Network design
- Wireless site surveys
- Wireless troubleshooting
- Network configuration
- Technical troubleshooting
- System testing
- Troubleshooting
- Technical documentation
- User support
Timeline
Senior Network Administrator
CSDNet
04.2011 - 05.2016
Desktop Support Junior Network Administrator
CSDNet
05.2008 - 05.2011
Network/Wireless Engineer
CSDNet
2014 - Current
Associate of Science - Network And System Administration
Suffolk County Community College