Self-motivating, reliable, and experienced manager, providing a strong sense of leadership, customer service, accountability, and self discipline.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Executive Assistant/Director of Operations
Goat and Vine Restaurant and Winery
01.2021 - 07.2024
Managing and setting company budgets, and auditing P&Ls for six high volume units
Recruiting, hiring, and coordinating training for upper level management for Goat and Vine Restaurant and Winery
Writing and explaining SOPs throughout the company through management/staffing meetings
Support the CEO primarily and provide additional support to executive team members, as directed, to ensure that company goals and objectives are accomplished and that operations run efficiently
Maintain and refine internal processes that support high-ranking executives companywide, and coordinate internal and external resources to expedite workflows
Manage communication with employees by liaising with internal and external executives on various projects and tasks
Plan and orchestrate work to ensure priorities are met, organizational goals are achieved, and best practices are upheld
Manage professional and personal scheduling for CEO, including agendas, mail, email, phone calls, client management, and other company logistics
Coordinate complex scheduling and calendar management, as well as content and flow of information throughout the organization
Provide administrative and office support, such as typing, dictation, spreadsheet creation, faxing, and maintenance of filing system and contacts database
Maintain professionalism and strict confidentiality with all materials
Organize team communications and plan events, both internal and off-site.
General Manager
Goat and Vine Restaurant & Winery
04.2017 - 01.2021
Recruiting and training in up scale quality of restaurant staff following company policies, speaking with diners to address concerns or solve problems and creating work schedules for restaurant staff
Ensuring incoming staff complies with company policy
Maintaining safety and food quality standards
Keeping customers happy and handling complaints
Organizing schedules
Keeping track of employees' hours
Recording payroll data
Ordering food, linens, gloves and other supplies while staying within budget limitations
Developing and executing marketing strategies
Preparing for service, which includes ensuring the kitchen is well stocked with the necessary ingredients, as well as cleaning, cutting and marinating food
Cooking and serving food, while coordinating with other kitchen staff and wait staff
Maintaining the cleanliness and tidiness of the kitchen
Creating new dishes and planning menus
Ensuring that dishes meet high standards at all stages of preparation and presentation
Hiring and training junior chefs.
SPC Combat Engineer
United States Army Bldg
07.2014 - 04.2017
Constructing fighting positions for fellow soldiers
Building both fixed and floating bridges
Building bunkers and airfields
Placing and detonates explosives in strategic locations
Constructing obstacles to thwart enemy combatants
Clearing obstacles constructed by the enemy
Facilitating the army's advance
Utilizing mind detectors to locate mines and direct soldiers around them
Building defensive positions for military camps
Conducting river-crossing operations with groups of soldiers
Executing demolition of specific targets
Installs entire firing systems for explosives and demolition
Detecting mines and prepares route clearance operations for companies of soldiers
Constructing complex wire obstacles to stop the advancement of enemy combatants
Operating heavy equipment and uses power tools
Directing certain operations or assists the director
Controlling fire team movements through the terrain
Placing explosives in strategic locations to stop enemy combatants
Clearing misfires in a safe manner
Constructing counter explosive hazards to protect soldiers
Repairing structures that are damaged or destroyed by enemy combatants or inclement weather.
Education
B.A. in Forensic Psychology -
Southern New Hampshire University
Manchester, NH
07.2024
Associate in Emergency Response Operations Firefighter Operations -
Paradise Valley Community College
Phoenix, AZ
07.2020
Certification
EMT-B
AED Certification
EMT Certification
First Aid Certification
CNA
BLS Certification
CPR Certification
Food Handler Certification
ServSafe
Personal Information
Willing To Relocate: Anywhere
Timeline
Executive Assistant/Director of Operations
Goat and Vine Restaurant and Winery
01.2021 - 07.2024
General Manager
Goat and Vine Restaurant & Winery
04.2017 - 01.2021
SPC Combat Engineer
United States Army Bldg
07.2014 - 04.2017
B.A. in Forensic Psychology -
Southern New Hampshire University
Associate in Emergency Response Operations Firefighter Operations -