Summary
Overview
Work History
Education
Skills
Timeline
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DOMENIQUA RIVERA

Fort Lupton,CO

Summary

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Overview

8
8
years of professional experience

Work History

Medical Assistant Supervisor

Advanced Urgent Care & Occupational Medicine
04.2019 - Current
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Maintained confidentiality of all patient information to conform to HIPAA, internal, and other regulatory standards.
  • Handled customer inquiries and suggestions courteously and professionally.
  • Updated account information to maintain customer records.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Accurately entered patient demographic and billing information in billing system to enable tracking history and maintain accurate records.
  • Reviewed patient records, identified medical codes, and created invoices for billing purposes.
  • Utilized various software programs to process customer payments.
  • Reviewed patient diagnosis codes to verify accuracy and completeness.
  • Communicated with insurance providers to resolve denied claims and resubmitted.
  • Verified insurance of patients to determine eligibility.
  • Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.

Office Coordinator

ADM PRO PAINTING LLC
01.2016 - Current
  • Interacted with customers by phone, email, or in-person to provide information.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Maintained office supplies inventory by checking stock and ordering new supplies.
  • Worked collaboratively with office staff to maintain smooth operations and team readiness for unexpected demands.
  • Oversaw accurate and efficient database management and digital file storage to support operational and recordkeeping requirements.
  • Managed office activities by maintaining communication between clients, tracking records, and filing all documents.
  • Provided clerical support, addressing routine, and special requirements.
  • Efficiently supervised filing, sorting and handling incoming and outgoing mail.
  • Organized team workload and prioritized tasks to streamline office functions in deadline-driven environment.
  • Delegated tasks to administrative staff, increasing office productivity and streamlining company operations.
  • Created and implemented secure filing systems for sensitive employee and client documents.
  • Maintained computer and physical filing systems.
  • Created, maintained and updated filing systems for paper and electronic documents.
  • Updated reports, managed accounts, and generated reports for company database.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.

Education

Associate of Science - MEDICAL BILLING CODING

AAPC
Salt Lake City, UT
12.2023

Associate of Science - Medical Assisting

Concorde Career College - Aurora
Aurora, CO
03.2021

Skills

  • Clerical Support
  • Patient Data Management Systems
  • Account Updates
  • Project Management
  • Team Leadership
  • Daily Production Reports
  • Interoffice Correspondence
  • Computer Literacy
  • Medical Records Management
  • Microsoft Office
  • Organizational Skills
  • Office Management Software

Timeline

Medical Assistant Supervisor

Advanced Urgent Care & Occupational Medicine
04.2019 - Current

Office Coordinator

ADM PRO PAINTING LLC
01.2016 - Current

Associate of Science - MEDICAL BILLING CODING

AAPC

Associate of Science - Medical Assisting

Concorde Career College - Aurora

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DOMENIQUA RIVERA