Registered Nurse with extensive experience in patient assessment and education, specializing in injectable administration and aesthetic treatments. Achieved high client satisfaction through effective communication and meticulous attention to detail, leading to improved patient outcomes. Proven track record in acute patient care, health assessments, and medical documentation, with a focus on quality improvement initiatives that reduced readmission rates.
Overview
11
11
years of professional experience
Work History
Aesthetic RN
Celebrity Medical Spa
01.2021 - 10.2023
Staff RN in charge of own schedule of clients performing aesthetic treatments including laser IPL, laser hair removal, Hydrafacial, VI Chemical Peels, body conturing, and Microneedling
Responsible for patient follow up treatment calls to ensure satisfaction with service as well as no adverse reaction from treatment, advised clients on treatment/follow-up visit if needed
Provided exceptional costumer service and client experience ensuring each client happy with treatments and progress
Ensured safety of all clients making sure to complete detailed chart review before performing any service to minimize any adverse reactions to treatments
Excellent communication with clients making sure to discuss treatment goals and health history to provide exceptional client experience and outcomes
Strong attention to detail with all treatments and client chart review
Excel in Patient Education on what do pretreatment during procedure and post treatment
Sales experience aimed to deliver indidulized goals tailored to individual clients, assessing who would be a good candidate for treatment and what skin care products are best to achieve client individualized goals
RN Supervisor for both Sunset and Bridgeport Locations
Providence Dermatology Medical Group
01.2019 - 10.2020
Registered Nurse Supervisor part of a dynamic leadership team overseeing Medical Assistants and LPN's providing professional nurse expertise and a high standard of clinical practice
Nurse Quality Supervisor for safety and infection prevention for 2 clinics
Lead team safety meetings and quarterly safety drills to ensure quality compliance for both clinics
Supervised and mentored a team of medial assistants and LPN's tracking performance and setting goals for staff to enhance their skills
Responsible for reviewing pathology errors and meeting with team to go over possible breakdowns in the workflow and if needed revise workflow to reduce pathology errors in the workplace
Effectively tracked patient infections for biopsies and excisions for each provider monthly using excel
Watched physicians perform surgeries and implemented changes to workflow if needed to improve infection control and total number of patient infections
Worked with leadership team to write and implement effective workflows during COVID to ensure safe working conditions (ie safe distancing, rotating work schedule with staff)
Worked with team on creating epic phrases for incoming calls for wound care and possible Telehealth visits
Managed direct report time cards correcting any possible unneeded overtime
Tracked and kept up with direct report certifications and checked off on all yearly skill checks
Responsible for taking sick calls/questions anytime of day and stepping in on the floor if needed for coverage on PDT, phototherapy and suture removal
Weekly leadership meetings with medial directors at both clinics to address any patient or workflow concerns to improve overall clinic best practice
Clinical Registered Nurse
Allergy Asthma and Dermatology Associates
Portland, OR
04.2014 - 04.2018
Worked as Lead Nurse directly under Dr. Kursteen Price named one of Portland's top doctors by Portland Monthly Magazine
Lead Nurse managing a fast past nursing team aimed at delivering quality care to patients with Allergic Rhinitis, Asthma and Autoimmune disorders.
Collaborated with a team of nurses to effectively reduce wait times while still delivering exceptional and holistic care to every patient.
Lead Nurse responsible for training and overseeing all team members
Intake and discharge of patients under a high pressure fast past environment
Given lead role to change and manage patient schedule to reduce wait times
Exceptionally skilled in allergy testing, administration of injectable Xolair, and immunotherapy
Effectively educated patients on injectable medications, oral therapies and diet
Highly experienced in phone triage with strong communication and fast critical thinking skills
Outstanding time management with patient care, documentation and phone triage
Strong communication skills with nursing team with ability to adjust to change quickly
Registered Nurse Acute Care Rehabilitation
Banner Good Samaritan Hospital
Phoenix, AZ
07.2012 - 07.2013
Company Overview: Magnet status Regional Medical Center serving the Metropolitan Phoenix area
Managed acute care Rehabilitation patients at a 6:1 Nurse/Patient ratio as part of a dynamic nursing team and provided exceptional patient care to an extremely diverse population.
Prioritized multiple tasks in a fast paced environment and collaborated with other health care professionals to facilitate positive patient outcomes.
Effectively communicated with patients, families, visitors, and members of interdisciplinary team
Exceptional educational and instructional abilities
Skilled in IV medications, tube feeding management, central and peripheral line maintenance
Successfully managed all documentation requirements utilizing the electronic medical record
Recognized by management at annual review for holistic and compassionate care
Assigned as team lead to assist with scheduling and operational management
Magnet status Regional Medical Center serving the Metropolitan Phoenix area
Education
BACHELOR OF SCIENCE IN NURSING (BSN) -
Concordia University
Portland, Oregon
Skills
Patient assessment and education
Injectable administration and aesthetic treatments
Chart review and infection control
Timeline
Aesthetic RN
Celebrity Medical Spa
01.2021 - 10.2023
RN Supervisor for both Sunset and Bridgeport Locations