Experienced sales professional adept at driving sales and cultivating client relationships. Expertise in identifying customer needs, delivering customized solutions, and closing deals efficiently. Proficient in communication, negotiation, and problem-solving. Collaborative team player committed to exceeding targets.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Community Sales Manager
Century Communities
Palm Coast, FL
01.2025 - Current
Utilize various software programs such as Lasso and Salesforce CRM to track leads or manage client data.
Analyze competitors' listings and pricing strategies to identify areas of improvement within own business operations.
Assist customers with selecting financing options that best fit their budget and lifestyle needs.
Attend industry events such as home shows or conventions to network with other professionals in the field.
Conduct tours of model homes for prospective buyers and answered questions about the features, amenities, and benefits of living in the new home community.
Create monthly reports outlining performance metrics such as total number of sales, average selling prices.
Promote active listings through social media marketing, open houses and e-blasts.
Communicate with clients to determine property needs and budget constraints.
Sales Consultant
K. Hovnanian Companies, LLC
Palm Coast, FL
07.2024 - 12.2024
Produce sales documents, finalize deals and file records.
Provide assistance to create welcoming customer environments.
Use excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Negotiate deals and handle complaints or objections.
Scheduled showings, photography, prepared agendas, and maintained calendars to prepare for meetings, events, and shoots.
Evaluated office documentation to check accuracy and completed missing pieces, avoiding delays and maximizing team productivity.
Edited documents to improve accuracy of language, flow, and readability.
Supervised costs and departmental expenses to remain in line with budget.
Proofread marketing collateral ahead of printing to eliminate errors.
Collaborated with marketing and development teams to produce compelling sales presentations.
Identified issues, analyzed information, and provided solutions to problems, and established necessary protocols.
Community Association Manager
Southern States Management Group, Inc
Daytona Beach, USA
03.2019 - 04.2022
Oversaw portfolio comprising up to ten associations totaling over 1,200 units.
Oversaw concrete restoration and elevator modernization projects at two condominium associations.
Communicated effectively with engineers, residents, and on-site staff and vendors.
Attended and coordinated all community-related meetings, including Board of Directors, Annual Members, and Budget Meetings, including attendance at such meetings and preparation of all required meeting notices and minutes.
Managed provision of services to the community by outside vendors, including all related financial activities, such as payment of vendor invoices, budget review and management, insurance programs, preparation and filing of related tax returns, and preparation of periodic financial statements.
Assisted Association and its Board of Directors in maintaining ongoing compliance with federal, state, and local statutes and regulations, as well as the Association's governing documents, and maintaining a line of communication with the Association's legal counsel.
Coordinated and negotiated service agreements for trash removal, landscaping, and other property services.
Inspected grounds, facilities, and equipment to determine repair and maintenance needs.
Devised solutions to problems through active listening and open-ended questioning.
Luxury Leasing Manager/Realtor
Southern States Management Group, Inc, Coldwell Banker Residential Real Estate
Palm Coast, USA
08.2013 - 03.2019
Expertise in selling and leasing luxury properties within exclusive gated communities.
Maintained accurate knowledge of all properties, such as pricing information, availability, expiration of leasing contracts, sizes of properties, and HOA/COA community information.
Performed management-related duties, such as arranging for repairs, dealing with problem tenants, and settling disputes.
Preserved comprehensive documentation for properties and tenant-related activities.
Collected and disbursed rental payments and deposits.
Received, checked, and processed applications for new leases.
Ran background checks on potential tenants to evaluate criminal records and credit statuses.
Created and managed effective marketing strategies.
Oversaw tenant relations with a focus on satisfaction.
Implemented revenue enhancement initiatives to achieve top financial performance.
Conducted property tours to capture tenant interest.
Education
Paralegal Certificate - Paralegal Studies
Montclair State University
Montclair, NJ
05.2006
Bachelor of Arts - Political Science
Montclair State University
Montclair, NJ
05.2004
Certification
06/01/11, SL3246942 - Sales Associate/Real Estate
06/01/19, CAM52325 - Community Association Manager