Summary
Overview
Work History
Education
Skills
Quote
Timeline
AdministrativeAssistant

Domineka Deary

Troy,AL

Summary

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence. Dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

9
9
years of professional experience

Work History

Quality Inspector

Walmart DC 7019
08.2022 - Current
  • Performed frequent visual inspections to root out tolerance and compliance issues..
  • Identified defects during cyclical checks.
  • Recorded inspection and test data such as weights, temperatures, grades and quantities inspected and graded.
  • Inspected product with accuracy, reporting problems or defects quickly.
  • Utilized gauges, tools and equipment to complete in-depth assessments.
  • Inspected incoming materials for accuracy and quality.
  • Completed precise measurements using special tools.
  • Examined products for imperfections and defects.

Client Services Supervisor

03.2020 - 08.2024
  • Conducted training and mentored team members to promote productivity and commitment to friendly service.
  • Created customer support strategies to increase customer retention.
  • Managed department call volume of calls per day and coordinated department schedules to maximize coverage during peak hours.
  • Oversaw the successful onboarding of new hires into the organization, equipping them with the tools necessary to excel in their roles quickly.
  • Enhanced client satisfaction by efficiently resolving issues and addressing concerns in a timely manner.
  • Mentored and developed team members, fostering strong relationships and promoting professional growth.
  • Served as a trusted advisor for both internal and external stakeholders, providing guidance on best practices for delivering outstanding client service.
  • Developed strategies to improve customer retention rates through proactive engagement and targeted outreach efforts.
  • Streamlined internal processes for increased team efficiency and improved client service delivery.
  • Maintained open lines of communication between clients and internal teams, fostering strong partnerships based on trust and transparency.
  • Played an active role in the recruitment process, selecting candidates who demonstrated exceptional potential for success within the Client Services department.
  • Conducted regular performance evaluations, identifying areas for improvement and providing constructive feedback to employees.
  • Provided leadership, guidance and support to staff members.
  • Partnered with local organizations to expand access to social and community services.
  • Developed and implemented training programs for staff.

Patient Care Supervisor

Parallon Business Group
02.2016 - 02.2020
  • Provided ongoing support to staff members dealing with complex cases or challenging patient situations, fostering a sense of teamwork and collaborative problemsolving.
  • Reduced patient wait times for appointments and procedures by streamlining scheduling processes and optimizing staff workload distribution.
  • Enhanced team morale by recognizing individual achievements regularly during staff meetings and through informal interactions.
  • Promoted a culture of safety within the unit, identifying potential risks, implementing appropriate safeguards, and providing ongoing training to staff members.
  • Communicated with patients, ensuring that medical information was kept private.
  • Scheduled surgeries, managed pre-certifications and verified insurance coverage.

Education

Bachelor of Science - Allied Health Management

Jones College
Jacksonville, FL
05.2004

Associate of Science - Medical Assistant

Jones College
Jacksonville, FL
05.2002

Skills

  • Classroom Management
  • Adaptable
  • Relationship building and management
  • Student Engagement
  • Behavior Management
  • Positive Reinforcement
  • Verbal and written communication
  • Complex Problem-Solving
  • Safety awareness
  • Teamwork and Collaboration
  • Dependable and Responsible
  • Calm Under Pressure
  • Organization and Time Management

Quote

There are two types of people who will tell you that you cannot make a difference in this world: those who are afraid to try and those who are afraid you will succeed.
Ray Goforth

Timeline

Quality Inspector

Walmart DC 7019
08.2022 - Current

Client Services Supervisor

03.2020 - 08.2024

Patient Care Supervisor

Parallon Business Group
02.2016 - 02.2020

Bachelor of Science - Allied Health Management

Jones College

Associate of Science - Medical Assistant

Jones College

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Domineka Deary