Dominga Arberry

• Responded to dietary concerns and food allergies, creating dishes to meet customer needs and palates.
• Handled and stored food to eliminate illness and prevent cross-contamination.
• Inventoried food, ingredient and supply stock to prepare and plan vendor orders.
• Maintained well-organized mise en place to keep work consistent.
• Placed orders to restock items before supplies ran out.
• Checked freezer and refrigerator prior
• Prevented cross-contamination from utensils, surfaces and pans when cooking and plating meals for food allergy sufferers.

• Assisted customers in identifying issues and explained solutions to restore service and functionality.
• Documented support interactions for future reference.
• Used ticketing systems to manage and process support actions and requests.
• Resolved diverse range of technical issues across multiple systems and applications for customers and end-users across various time zones.
• Managed high levels of call flow and responded to device technical support needs.
• Collaborated with supervisors to escalate and address customer inquiries or technical issues.
• Monitored system performance to identify potential issues.

• Scheduled and taught in class and online courses to increase learning opportunities.
• Mentored new hires, resulting in stronger staff development and increased productivity.
• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
• Set overall vision and provided team leadership.
• Built and led strong presentations to promote products and build brand recognition.

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• Handled and stored food to eliminate illness and prevent cross-contamination.
• Utilized proper cleaning techniques to sanitize counters and utensils used in preparation of raw meat, poultry, fish, and eggs.
• Developed close relationships with suppliers to source best ingredients.
• Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
• Developed and remained accountable for safety, quality, consistency and adherence to standards.
• Modified recipes to accommodate dietary restrictions and allergies.
• Implemented food cost and waste reduction initiatives to save money.
• Participated in food tastings and taste tests.
• Trained and managed kitchen personnel and supervised related culinary activity.
• Trained and mentored new staff members in kitchen safety, sanitation and cooking techniques.
• Evaluated food products to verify freshness and quality.
• Improved kitchen safety, conducting comprehensive training on proper equipment use and emergency procedures.
• Upheld stringent food safety regulations, ensuring compliance with all relevant health department guidelines.
• Continually improved kitchen safety by enforcing strict hygiene protocols and staff training on equipment usage.
• Provided detailed documentation on audit findings, facilitating swift corrective action when necessary.
• Maintained confidentiality, handling sensitive information discreetly throughout all stages of the audit process.
• Ensured compliance with regulatory requirements by performing regular audits and staying up-to-date on industry standards.
• Followed established auditing processes to meet internal and regulatory requirements.
• Developed strong relationships with clients, building trust and ensuring a high level of satisfaction during the audit process.
• Managed multiple concurrent audit engagements, prioritizing tasks to meet deadlines without compromising quality.
• Interviewed auditees to gather data needed to conduct audits.

• Processed debit and credit card and electronic check payments.
• Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
• Enhanced productivity levels by anticipating needs and delivering outstanding support.
• Promptly responded to inquiries and requests from prospective customers.
• Exhibited high energy and professionalism when dealing with clients and staff.
• Provided ongoing guest service.
• Responded to customer requests, offering excellent support and tailored recommendations to address needs.

• Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment.
• Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
• Arranged meetings and coordinated resources for use by attendees.
• Followed up with customers about resolved issues to maintain high standards of customer service.
• Maintained up-to-date knowledge of product and service changes.
• Educated customers about billing, payment processing and support policies and procedures.
• Provided primary customer support to internal and external customers.
• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• Collected customer feedback and made process changes to exceed customer satisfaction goals.