Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Domingo Gonzalez III

McKinney,TX

Summary

Results driven professional with an unwavering positive attitude and commitment to delivering exceptional performance. Accomplished manager with a proven record of effectively leading teams, optimizing operations, and achieving business objectives.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Production Leader

100X Equine
09.2022 - 12.2023
  • Supervision, Scheduling, Quality Control, Safety, Resource Management, Problem Solving, Training, Inventory Management, Reporting, Continuous Improvement, Communication, and Compliance
  • Increased production efficiency by implementing lean manufacturing techniques and streamlining processes.
  • Reduced production downtime through effective scheduling, maintenance planning, and resource allocation.
  • Reduced waste and material costs by optimizing resource allocation and inventory management.

Retail Store Manager

5.11 Tactical
09.2019 - 02.2022
  • Store Operations, Staff Management, Customer Service, Inventory Management, Visual Merchandising, Sales and Targets, Budgeting and Financial Management, Loss Prevention, Marketing and Promotions, Vendor Relations, Staff Development, Problem Solving, Community Engagement, and Technology and Systems
  • Improved store sales by implementing effective marketing strategies and attractive visual merchandising.
  • Enhanced customer satisfaction through training staff on exceptional customer service practices and conflict resolution techniques.

IT Instructor

Tesla Inc.
04.2017 - 08.2019
  • Curriculum Development, Teaching, Student Engagement, Assessment and Grading, Mentoring, Technical Support, Certification Preparation, Classroom Management, Feedback and Involvement, Collaboration, and Assisting with Career Development
  • Enhanced IT proficiency among students by incorporating hands-on activities and real-world examples into lessons.
  • Collaborated with fellow instructors to develop innovative teaching methods, resulting in improved student engagement and comprehension.
  • Improved student comprehension by incorporating diverse teaching methods and materials.

Apple Genius

Apple Inc.
01.2008 - 04.2017
  • Diagnosis and Troubleshooting, Technical Support, Device Repair and Maintenance, Data Migration, Software Support, Customer Education, Product Knowledge, Repair Documentation, Inventory Management, Customer Satisfaction, Ordering and Replacing Products, Team Collaboration, and Continual Training
  • Enhanced teamwork by effectively collaborating with colleagues during peak hours to maintain timely order fulfillment.
  • Enhanced customer satisfaction by providing timely and efficient technical support for Apple products.
  • Resolved hardware and software issues for improved device performance and functionality.

Education

High School Diploma -

Endeavor High School
Channelview, TX
12.2004

Skills

  • Certified Scrum Master
  • Apple Certified Mac Technician
  • Customer service
  • Time management
  • Communication skills
  • Problem Resolution
  • Strategic Planning
  • Adaptability
  • Computer literacy
  • Patience
  • Empathy
  • Proficient in simplifying intricate processes and procedures for individuals with limited knowledge

Certification

  • Apple Certified Macintosh Technician - Apple Inc.
  • Certified Agile Scrum Master

Timeline

Production Leader

100X Equine
09.2022 - 12.2023

Retail Store Manager

5.11 Tactical
09.2019 - 02.2022

IT Instructor

Tesla Inc.
04.2017 - 08.2019

Apple Genius

Apple Inc.
01.2008 - 04.2017

High School Diploma -

Endeavor High School

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Domingo Gonzalez III