Domingo Lozano
Laredo,TX
Summary
Detail-oriented Auto Technician with expertise in diagnosing vehicle issues and performing routine maintenance. Committed to enhancing customer satisfaction through effective communication and problem-solving skills.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Auto Technician
Walmart
Laredo, TX
08.2022 - 07.2026
- Diagnosed vehicle issues using advanced diagnostic tools and equipment.
- Performed routine maintenance tasks, including oil changes and tire rotations.
- Collaborated with team members to ensure efficient service delivery.
- Assisted customers in understanding repairs and recommended services.
- Maintained cleanliness and organization of the repair area and tools.
- Communicated effectively with customers regarding service options and timelines.
- Trained new technicians on safety protocols and repair procedures.
- Resolved customer concerns promptly to enhance service satisfaction.
- Performed routine maintenance and repair services on vehicles, including oil changes, tire rotations, brake repairs, and engine tune-ups.
- Installed new tires on customer vehicles following manufacturer's guidelines for size and pressure ratings.
- Completed necessary paperwork for each job accurately and efficiently according to company policy.
- Operated lift equipment safely in order to raise vehicles off the ground during inspection or repair activities.
- Maintained accurate records of all service performed on customer vehicles.
- Inspected and tested vehicle systems to ensure proper operation.
- Replaced defective parts such as spark plugs, air filters, fuel injectors, and alternators.
- Reviewed work orders to determine the nature of problems reported by customers before beginning repairs.
- Provided excellent customer service by addressing customer inquiries promptly and professionally.
- Followed manufacturer guidelines when replacing parts or making adjustments on customer vehicles.
- Removed, replaced, balanced and rotated new or used tires to maintain on-road safety
- Removed old oil, replaced filters, and added correct amounts of fluids.
- Checked vehicle mileage and determined necessary belts, fluids flushing or gasket replacements.
- Conducted test drives before and after repair services.
- Improved function of engines by replacing spark plugs, fuel filters and defective sensors.
- Aligned wheels using special alignment equipment and wheel-balancing machines.
- Estimated costs of vehicle repair.
- Conferred with customers to obtain descriptions of vehicle problems and discuss work or future repair requirements.
- Planned work procedures using charts, technical manuals and experience.
Driver Messanger
GardaWorld Cash Services
Laredo, Tx
03.2005 - 08.2022
- Operated armored vehicles for secure transportation of cash and valuables.
- Monitored premises to prevent unauthorized access and ensure safety.
- Conducted regular patrols to identify potential security risks and hazards.
- Provided customer service by assisting individuals with inquiries and directions.
- received money orders from retail stores and delivered to banks . Fix ATMs.
- Driver: Local and out of town.
Education
High School Diploma -
Cigarroa High School
Laredo, TX05-1992
Skills
- Routine maintenance
- Customer relationship management
- Vehicle inspection
- Service estimation
- Problem solving
- Effective communication
- Team collaboration
- Time management
- Attention to detail
- Battery services
- Manual transmissions
- Gasket replacements
- Performance tuning
- Suspension systems
- Heating and air conditioning
- Restoration services
- Tire services
- Changing oiln
Languages
English
Professional
Certification
Auto tech
Timeline
Auto Technician
Walmart
08.2022 - 07.2026
Driver Messanger
GardaWorld Cash Services
03.2005 - 08.2022
High School Diploma -
Cigarroa High School