Chryzel Moss-Martinez
Kenner,La
Summary
Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams.
Overview
16
16
years of professional experience
1
1
Certification
Work History
CDL Class B Driver
John Curtis Christian Schools
08.2023 - Current
- Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
- Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.
- Complied with all relevant state and federal regulations regarding school transportation services, ensuring the safety and well-being of students at all times.
- Developed positive relationships with students, faculty, and parents to support continuous rapport and communication.
- Encouraged culture of respect and cooperation among students, leading to a more harmonious travel experience.
- Drafted and submitted 14 weekly reports detailing trips, fuel, mileage, and hours.
- Assisted in loading and unloading students and belongings per shift for 10-12 students.
Owner
Soulful Sips specialty juicing
12.2019 - Current
- Managed day-to-day business operations.
- Developed and maintained strong client relationships, resulting in repeat business and referrals.
- Oversaw daily operations for 5 employees, ensuring team members completed all tasks accurately and efficiently.
- Increased customer satisfaction by 100 percent by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers bi-weekly to assess needs and propose optimal solutions.
Financial Aid Case Manager/Director of Operations
Park Place Barber School
01.2017 - 12.2019
- Maintained accurate documentation on 150 cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of students' situations, identifying issues, goals, and necessary interventions.
- Monitored student cases closely, adjusting case management strategies weekly based on evolving circumstances or new information.
- Educated students on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Enhanced communication between students and providers through consistent monthly follow-ups and progress updates.
Financial Aid Advisor
University of Holy Cross
10.2014 - 06.2016
- Ensured compliance with state, federal, and institutional regulations governing the distribution of financial aid by maintaining up-to-date knowledge of all relevant policies and procedures for over 200 students.
- Designed financial aid reward packages, aligning contents with students' monetary and housing needs.
- Coordinated efforts with the admissions office to ensure seamless integration of financial aid information into recruitment materials and events.
- Evaluated student appeals for additional funding or adjustments to existing awards based on extenuating circumstances or special needs.
- Maintained accurate records for over 200 financial transactions related to student accounts, ensuring timely reconciliation during audits or reviews.
Sen. Financial Aid Advisor
Blue Cliff College
06.2009 - 09.2014
- Designed financial aid reward packages for over 200 students, aligning contents with individuals' monetary and logistical needs.
- Ensured compliance with state, federal, and institutional regulations governing the distribution of financial aid by maintaining up-to-date knowledge of all relevant policies and procedures.
- Coordinated efforts with the admissions office to ensure seamless integration of financial aid information into recruitment materials and events.
- Evaluated monthly student appeals for additional funding or adjustments to existing awards based on extenuating circumstances or special needs.
- Maintained accurate records of all financial transactions related to student accounts, ensuring timely reconciliation during audits or reviews.
Education
High School Diploma -
Francis T. Nicholls
3820 St. Claude Ave05.1991
Skills
- Class B driver
- Passenger transportation
- DOT regulations compliance
- Air brake certification
- Bus route planning
- Customer service
- Small business operations
- Budget management
- Staff hiring
- Sales oversight
Certification
- Texas
- Mississippi
- Alabama
- Florida
- West Virginia
Page
2
Timeline
CDL Class B Driver
John Curtis Christian Schools
08.2023 - Current
Owner
Soulful Sips specialty juicing
12.2019 - Current
Financial Aid Case Manager/Director of Operations
Park Place Barber School
01.2017 - 12.2019
Financial Aid Advisor
University of Holy Cross
10.2014 - 06.2016
Sen. Financial Aid Advisor
Blue Cliff College
06.2009 - 09.2014
- Texas
- Mississippi
- Alabama
- Florida
- West Virginia
High School Diploma -
Francis T. Nicholls
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