Summary
Overview
Work History
Education
Skills
Timeline
Generic
Domingo Ramirez

Domingo Ramirez

Philadelphia,PA

Summary

Dynamic and results-driven professional with extensive experience in customer service and sales at Best Buy. Proven ability to engage customers and generate leads through effective communication and negotiation skills. Adept at managing high-volume calls and maintaining organization, ensuring exceptional client experiences and contributing to overall business growth.

Overview

3
3
years of professional experience

Work History

Telemarketer

Marriott
06.2018 - 10.2018
  • Managed a high volume of calls daily while maintaining professionalism and efficiency.
  • Answered calls, took messages, and transferred calls to correct individuals.
  • Generated new leads through targeted cold calling efforts, expanding the company''s client base.
  • Informed current and prospective customers of promotions and new or upgraded products.

Laborer

People Ready
01.2018 - 08.2018
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
  • Improved worksite efficiency by maintaining clean and organized work areas.
  • Performed general housekeeping and cleaning tasks.

Sales Associate

Zumiez
02.2016 - 08.2016
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Overnight Stocker

Pricerite
06.2015 - 08.2016
  • Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
  • Removed all boxes and related trash from sales floor and processed through compactors.
  • Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day''s operation.

Sales Associate

Best Buy
09.2015 - 01.2016
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.

Education

Louis E. Dieruff High School
Allentown, PA
06.2015

Skills

  • Customer service
  • Email and telephone etiquette
  • Customer engagement
  • Inbound and outbound calls
  • Negotiation and persuasion
  • Sales proficiency

Timeline

Telemarketer

Marriott
06.2018 - 10.2018

Laborer

People Ready
01.2018 - 08.2018

Sales Associate

Zumiez
02.2016 - 08.2016

Sales Associate

Best Buy
09.2015 - 01.2016

Overnight Stocker

Pricerite
06.2015 - 08.2016

Louis E. Dieruff High School

Similar Profiles

CREATE PROFILE
Domingo Ramirez