Dominic
San Diego,CA
Summary
Motivated retail sales professional with proven record of boosting sales and customer loyalty through individualized service. Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Pool Technician position. Ready to help team achieve company goals.
Overview
11
11
years of professional experience
Work History
Retail
National City Liquor
01.2012 - 08.2022
- Prioritized helping customers over completing other routine tasks in store.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions..
- Monitored customers for signs of security concerns and escalated issues to management.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Listened to customer needs and desires to identify and recommend optimal products.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Engaged in friendly conversation with customer to better uncover individual needs.
Education
High School Diploma -
Steele Canyon High School
Spring Valley, CA07.2016
Skills
- Exceeding Customer Expectations
- Meeting Sales Goals
- Building Customer Loyalty
- Energy and Physical Stamina
- Customer Traffic Management
- Customer Assistance
- Upselling Strategies
- Strong Communication and Interpersonal Skills
- Available Nights, Weekends and Holidays
- Goal-Driven
- Equipment Purchasing
- Credit and Cash Transactions
- Engaging with Diverse Customers
- Ability to Lift 40 Pounds
- Excellent Written and Verbal Communication
- Adaptable and Flexible
Timeline
Retail
National City Liquor
01.2012 - 08.2022
High School Diploma -
Steele Canyon High School
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