Dominic Aceves
Lancaster,CA
Summary
Energetic with experience in dynamic, high-performance environments. Skillful in attention to detail, following instructions, and troubleshooting issues. Maintains high-level customer satisfaction by effectively handling customer requests, needs and problems. Disciplined and highly motivated worker, comfortable being uncomfortable.
Overview
8
8
years of professional experience
Work History
Field Service Technician
SMS Data Products Group, Inc.
03.2023 - Current
- Ran and terminated CAT 6 cable for specific customer request
- Maintained communications room and ensured port activation
- Took leadership roles to include switch upgrades and UPS upgrades
- Assisted with VTC as needed as well as printer tech
- Supported in building drawings and drop locations
- Set up multiple ISP setups for VIP clientele.
Waiter
El Toreo Mexican Restaurant
08.2017 - 04.2021
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs
- Monitored dining rooms for seating availability as well as service, safety and well-being of guests
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow
- Maintained customer satisfaction by clarifying questions about orders and specialty items
- Folded napkins and prepared silverware sets to provide adequate supply for host station
- Used cash registers and credit card machines to cash out customers.
E-5 Soldier
US Army
02.2022 - Current
- Secured and protected military property, assets and personnel
- Operated and maintained armored vehicles
- Coordinated with unit leadership and direct superiors for taskings and managed subordinates to execute.
Education
High School Diploma -
Lancaster High School
Lancaster, CA05.2020
Skills
- Troubleshooting
- Heavy Machinery
- Efficient Worker
- Communication
- Analytic Skills
- CAT 6 functions
Websites
Clearance
Secret
Timeline
Field Service Technician
SMS Data Products Group, Inc.
03.2023 - Current
E-5 Soldier
US Army
02.2022 - Current
Waiter
El Toreo Mexican Restaurant
08.2017 - 04.2021
High School Diploma -
Lancaster High School
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