Results-driven community engagement professional with robust background in fostering partnerships and enhancing public relations. Strong focus on team collaboration, adaptability, and achieving impactful outcomes. Core skills include strategic planning, stakeholder communication, and program development. Known for reliability and effectively responding to evolving needs.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Director of Community Engagement
Lutheran Social Services of Central Ohio
09.2023 - Current
Boosted volunteer recruitment efforts by implementing effective marketing strategies and hosting informational sessions.
Oversaw production of promotional materials such as newsletters, brochures, social media content to increase awareness about relevant programs offered.
Developed comprehensive volunteer training materials to ensure consistent and high-quality service delivery across all programs.
Mentored junior team members, providing guidance on professional growth opportunities within the organization.
Strengthened internal communication channels, fostering a culture of open dialogue between staff members across departments.
Enhanced organizational visibility by representing the company at conferences, panels, and networking events within the industry.
Enhanced community engagement by developing and implementing strategic outreach initiatives.
Improved access to resources for underserved populations through targeted programming and support services.
Led cross-functional teams in the planning and execution of large-scale community events, driving increased participation rates among diverse groups.
Developed annual budgets for multiple projects, ensuring financial sustainability while maximizing impact on target populations.
Increased brand awareness through development and implementation of successful public relations campaigns.
Evaluated program effectiveness using quantitative and qualitative data, making adjustments as needed to better serve the community''s needs.
Disease Intervention Specialist II
City of Columbus/ Columbus Public Health
05.2022 - 09.2023
Managed outbreak investigations effectively by gathering data, analyzing trends, and implementing control measures.
Enhanced public awareness about disease prevention through conducting community outreach programs and workshops.
Enhanced program efficiency by developing streamlined processes for case management and follow-up activities.
Improved community health by identifying and investigating cases of communicable diseases, implementing appropriate interventions.
Promoted timely treatment by coordinating with healthcare providers and ensuring prompt reporting of diagnosed cases.
Maintained detailed records of patient progress, documentation of services and case notes.
Provided crisis intervention services to individuals facing medical, emotional and mental health challenges in hospital setting.
Developed partnerships with community organizations to expand services and referrals.
Non-Medical Case Manager
City of Columbus/ Columbus Public Health
08.2020 - 05.2022
Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
Assisted clients in setting achievable goals while providing ongoing encouragement and support throughout the process of reaching those objectives.
Strengthened relationships with community organizations to increase access to supportive resources for clients in need.
Improved client outcomes by developing and implementing comprehensive case plans tailored to individual needs.
Negotiated with landlords and housing agencies to secure stable housing for clients, significantly reducing homelessness.
Community Engagement Manager
Equitas Health
10.2018 - 01.2020
Served as a public spokesperson at events, articulating organizational values while cultivating positive relationships with key stakeholders.
Championed diversity and inclusion initiatives throughout organization by incorporating equitable policies and practices into program design.
Promoted internal community advocacy through partnership with other teams.
Collaborated with internal teams to align stakeholder expectations and optimize engagement efforts on both a local and national level.
Managed budgets for community programs, ensuring efficient resource allocation and cost-effective planning across all projects.
Enhanced community engagement by implementing diverse outreach programs tailored to various demographics.
Oversaw data collection efforts for evaluating program success, enabling informed decision-making based on accurate performance insights.
Expanded reach of existing programs through tactical marketing campaigns targeting underrepresented populations.
Launched calendar of engagement activities for members.
Developed comprehensive training materials for staff and volunteers, ensuring consistency in program delivery across different community settings.
Developed comprehensive communication plans, promoting awareness of organizational initiatives and objectives within the community.
Built strong community relationships by actively participating in local events and developing strategic partnerships.
Mentored team members in best practices for community engagement, fostering a culture of professional growth and development within the department.
Partnered with local organizations to expand access to social and community services.
Program Manager for HIV Testing Program
Equitas Health
05.2012 - 06.2014
Enhanced stakeholder engagement by organizing regular meetings and forums for information exchange and collaboration.
Adapted program strategies to accommodate evolving needs of the target population, ensuring continued alignment with public health goals.
Collaborated with multidisciplinary teams across various healthcare settings to integrate our program''s services seamlessly into overall care plans for patients living with or at risk for HIV.
Secured additional funding sources, expanding the reach of the program to serve more individuals at risk for HIV infection.
Maintained strict adherence to confidentiality protocols when handling sensitive patient information, ensuring trust between clients and our organization was upheld.
Built partnerships with local health providers and community organizations, promoting collaboration and increasing access to resources for patients.
Coordinated community events focused on raising awareness about HIV prevention methods, reducing stigma associated with testing initiatives.
Provided support to patients newly diagnosed with HIV during post-test counseling sessions, connecting them with vital care resources within their communities.
Implemented targeted outreach efforts to high-risk populations, improving awareness of the importance of regular HIV testing.
Streamlined program operations for increased efficiency in providing HIV testing services to the community.
Developed and maintained a robust database for tracking patient progress through the HIV testing process, allowing for efficient monitoring and reporting of program outcomes.
Education
Project Management
Coursera
Online
04-2024
High School Diploma -
Northwestern High School
Hyattsville, MD
06-2002
Skills
Monitoring and evaluation
Nonprofit experience
Collaborative mindset
Multicultural sensitivity
Event management
Brand awareness
Crisis management
Partnership development
Teamwork and collaboration
Attention to detail
Certification
IEWP, International Event and Wedding Planning Professional